Critical Start

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Critical Start is a Plano, TX-based MDR provider founded in 2012, known for their Cyber Operations Risk and Response (CORR) platform and transparent alert-resolution methodology that eliminates the noise of traditional MSSP triage.

Company Details

Headquarters
Plano, TX
Founded
2012
Employees
200-500
SOCs
1 (US)
Response SLA
15 minutes

Pricing

Pricing Model
Subscription
Starting Price
Custom quote

About Critical Start

Critical Start was founded in 2012 with a focus on eliminating the trust deficit between MSSPs and their clients by providing full transparency into every alert decision made by their SOC analysts. Their Trusted Behavior Registry (TBR) methodology allows clients to define approved behaviors, reducing false positives and ensuring every alert that reaches the client represents a genuine threat. Their CORR platform integrates endpoint, network, cloud, and identity telemetry, delivering 24/7 MDR with full analyst decision transparency and detailed audit trails. Critical Start has been recognized in Gartner's Market Guide for MDR and was acquired by Lumifi Cyber in 2024, expanding their combined MDR capabilities. Their transparent operations model remains a key differentiator for security-conscious mid-market and enterprise organizations.

Compliance Frameworks Supported

SOC 2HIPAAPCI DSSNIST CSFISO 27001

Certifications Held

SOC 2 Type IIISO 27001

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