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Capgemini Cybersecurity: MSSP Profile

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  • Trustpilot2.0 on a 1 to 5 scaleBased on 86 public reviews

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Provider Snapshot

Core services
Security Operations Center as a Service (SOCaaS), Managed Detection & Response (MDR), SIEM Management +5 more
Platforms
Splunk, IBM QRadar, Microsoft Sentinel +2 more
Client focus
Enterprise (1000+)
Response SLA
30 minutes
Website
capgemini.com

Capgemini Cybersecurity is a security operations provider headquartered in Paris, France, running six security operations centers spanning France, UK, Germany, India, Poland and the US. Its clients are enterprise Financial Services, Government & Public Sector, Energy & Utilities and Telecommunications organizations, served with SOCaaS, Managed Detection & Response and SIEM Management on Splunk, IBM QRadar and Microsoft Sentinel, under a 30 minute response commitment covering NIS2 and GDPR.

Company Details

Headquarters
Paris, France
Founded
1967
Employees
1000+
SOCs
6
Response SLA
30 minutes

Pricing

Pricing Model
Custom
Starting Price
Custom quote

About Capgemini Cybersecurity

Capgemini has been a member of the Microsoft Intelligent Security Association (MISA) and has operated its global Cyber Defense Centers (CDCs) for over a decade, delivering managed SOC, dedicated SOC, and hybrid security models to enterprises across financial services, retail, public sector, and manufacturing. Their board-sponsored cybersecurity strategy, in place since 2014, uses ISO 27001 as a baseline and integrates SIEM, network monitoring, endpoint monitoring, payload analysis, and big data analytics into an intelligence-driven approach. Named one of the World's Most Ethical Companies for ten consecutive years by Ethisphere, and recognized by Forbes as one of the world's best consulting firms, Capgemini brings both technological depth and governance rigor to enterprise MSSP engagements.

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Industries Served

Capgemini Cybersecurity has experience serving 8 industries, including the regulatory requirements and security challenges unique to each.

Supported Platforms

Capgemini Cybersecurity supports 5 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

Client Company Sizes

Capgemini Cybersecurity serves Enterprise (1000+) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

Compliance Frameworks Supported

Capgemini Cybersecurity provides compliance support for 7 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

SOC 2HIPAAPCI DSSGDPRISO 27001NIST CSFNIS2

Certifications Held

Capgemini Cybersecurity holds 2 certifications. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

ISO 27001ISO 27701

Capgemini Cybersecurity Categories and Capabilities

These comparisons and profile attributes are based only on listed services, customer fit, technology support, and verified research data.

Regions served

  • Africa
  • Asia Pacific
  • Europe
  • Global
  • Middle East
  • North America
  • United Kingdom
  • Latin America

Verified capabilities

  • 24/7 Monitoring
  • Cloud Security
  • Network Security
  • Endpoint Security
  • Compliance Services

Technology integrations

  • SentinelOne Singularity
  • Microsoft Sentinel
  • AWS
  • Google Cloud Platform
  • Microsoft Azure
  • Oracle Cloud
  • Ping Identity

What Should You Ask When Evaluating Capgemini Cybersecurity?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to Capgemini Cybersecurity and any other provider on your shortlist.

  • What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
  • What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
  • What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
  • Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
  • What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.

Market Context

Selected insights from 404 MSSPs in our dataset