Group-IB

Q: What industries does Group-IB serve?

Financial Services, Retail & E-Commerce, Telecommunications, Government & Public Sector, Technology

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Provider Snapshot

Core services: Managed Detection & Response (MDR), Threat Intelligence, Incident Response +1 more
Client focus: Mid-Market (201-1000), Enterprise (1000+)
Response SLA: Not disclosed
Website: group-ib.com

Company Details

Headquarters: Singapore
Founded: 2003
Employees: 500-1000
Response SLA: Not disclosed

Pricing

Pricing Model: Custom
Starting Price: Custom quote

About Group-IB

Group-IB was founded in 2003 and has relocated its global headquarters to Singapore. The company has built a strong reputation in threat intelligence, digital forensics, and cybercrime investigation, collaborating with Interpol and other law enforcement agencies on major cybercrime takedowns. Their managed detection and response services leverage the Unified Risk Platform, providing threat hunting, SOC monitoring, and incident response powered by proprietary threat intelligence. Group-IB serves financial services, e-commerce, and telecommunications organizations, with a growing managed services presence in the Middle East, Southeast Asia, and Europe.

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Services Offered

Group-IB offers 4 security services. Click any service to see other providers that offer it.

Managed Detection & Response (MDR)Threat Intelligence Incident Response Penetration Testing

Industries Served

Group-IB has experience serving 5 industries, including the regulatory requirements and security challenges unique to each.

Financial Services Retail & E-Commerce Telecommunications Government & Public Sector Technology

Client Company Sizes

Group-IB serves Mid-Market (201-1000), Enterprise (1000+) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

Mid-Market (201-1000)Enterprise (1000+)

Compliance Frameworks Supported

Group-IB provides compliance support for 4 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

SOC 2GDPRPCI DSSISO 27001

What Should You Ask When Evaluating Group-IB?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to Group-IB and any other provider on your shortlist.

What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.