ItCon: Suffern MSSP
Provider Snapshot
- Core services
- Managed Detection & Response (MDR), Endpoint Protection, Cloud Security +2 more
- Platforms
- SentinelOne, Fortinet, Microsoft Defender
- Client focus
- SMB (51-200), Mid-Market (201-1000)
- Response SLA
- 1 hour
- Website
- itconinc.com
ItCon is a Suffern, NY provider delivering Managed Detection & Response (MDR), Endpoint Protection, Cloud Security, Vulnerability Management and Compliance Management from a single SOC located in the US. It serves SMB (51-200) and Mid-Market organizations, with Healthcare, Financial Services and Legal clients supported on SentinelOne, Fortinet and Microsoft Defender, all under a one hour response commitment and SOC 2 Type II certification.
Company Details
- Headquarters
- Suffern, NY
- Founded
- 2005
- Employees
- 51-200
- SOCs
- 1
- Response SLA
- 1 hour
Pricing
- Pricing Model
- Per user
- Starting Price
- Custom quote
About ItCon
IItCon is a managed IT and cybersecurity services provider based in Suffern, New York, serving businesses in the New York metropolitan area. They deliver comprehensive security services including threat monitoring, endpoint protection, and compliance support.
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Get started on For ProvidersServices Offered
ItCon offers 5 security services. Click any service to see other providers that offer it.
Industries Served
ItCon has experience serving 3 industries, including the regulatory requirements and security challenges unique to each.
Supported Platforms
ItCon supports 3 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.
Client Company Sizes
ItCon serves SMB (51-200), Mid-Market (201-1000) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.
Compliance Frameworks Supported
ItCon provides compliance support for 3 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.
Certifications Held
ItCon holds 1 certification. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.
ItCon Categories and Capabilities
These comparisons and profile attributes are based only on listed services, customer fit, technology support, and verified research data.
Listed in and relevant comparisons
Regions served
- Global
- North America
Verified capabilities
- 24/7 Monitoring
- Cloud Security
- Network Security
- Compliance Services
Technology integrations
- Palo Alto Networks
What Should You Ask When Evaluating ItCon?
Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to ItCon and any other provider on your shortlist.
- What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
- What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
- What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
- Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
- What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.
Coverage and Credentials
What security services does ItCon provide?
ItCon provides Managed Detection & Response (MDR), Endpoint Protection, Cloud Security, Vulnerability Management, and Compliance Management.
Which industries does ItCon serve?
ItCon serves Healthcare, Financial Services, and Legal.
What size organizations does ItCon support?
ItCon supports SMB (51-200) and Mid-Market (201-1000) organizations.
Which security platforms does ItCon work with?
ItCon works with SentinelOne, Fortinet, and Microsoft Defender.
Where does ItCon operate security operations centers?
ItCon operates security operations centers in US.
How many security operations centers does ItCon operate?
ItCon operates 1 security operations center.
How quickly does ItCon respond to incidents?
ItCon states a response time SLA of 1 hour.
Which compliance frameworks does ItCon support?
ItCon supports HIPAA, PCI DSS, and SOC 2.
Which certifications does ItCon hold?
ItCon holds SOC 2 Type II.
Market Context
Selected insights from 404 MSSPs in our dataset
- Platform36% of MSSPs support SentinelOne
- Platform48% of MSSPs support Fortinet
- Industry54% of MSSPs serve Legal organizations
- Industry54% of MSSPs serve Education organizations
- Compliance58% of MSSPs support HIPAA compliance
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Market Intelligence
Market Intel AvailableMarket intelligence data for this provider is available through the MSSPProviders API. Pricing signals, coverage data, and sourced market insights.
Market intelligence available via API