Open Group: Cali, Colombia MSSP
Provider Snapshot
- Core services
- Security Operations Center as a Service (SOCaaS), Managed Detection & Response (MDR), Vulnerability Management +1 more
- Platforms
- Fortinet, Splunk
- Client focus
- SMB (51-200), Mid-Market (201-1000)
- Response SLA
- 30 minutes
- Website
- opengroupsa.com
Open Group runs a Colombia-based security operations center from Cali, Colombia, pairing SOCaaS and Managed Detection & Response with Vulnerability Management and Compliance Management on Fortinet and Splunk. The team of 51-200 serves SMB and mid-market organizations in Financial Services, Government & Public Sector, and Healthcare, backing ISO 27001 and PCI DSS compliance work with a 30 minute response commitment.
Company Details
- Headquarters
- Cali, Colombia
- Founded
- 2008
- Employees
- 51-200
- SOCs
- 1
- Response SLA
- 30 minutes
Pricing
- Pricing Model
- Custom
- Starting Price
- Custom quote
About Open Group
Open Group is a technology and cybersecurity services provider based in Cali, Colombia, delivering managed security operations and IT solutions across Colombia and Latin America.
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Get started on For ProvidersServices Offered
Open Group offers 4 security services. Click any service to see other providers that offer it.
Industries Served
Open Group has experience serving 3 industries, including the regulatory requirements and security challenges unique to each.
Supported Platforms
Open Group supports 2 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.
Client Company Sizes
Open Group serves SMB (51-200), Mid-Market (201-1000) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.
Compliance Frameworks Supported
Open Group provides compliance support for 2 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.
Certifications Held
Open Group holds 1 certification. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.
Open Group Categories and Capabilities
These comparisons and profile attributes are based only on listed services, customer fit, technology support, and verified research data.
What Should You Ask When Evaluating Open Group?
Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to Open Group and any other provider on your shortlist.
- What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
- What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
- What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
- Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
- What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.
Coverage and Credentials
What security services does Open Group provide?
Open Group provides Security Operations Center as a Service (SOCaaS), Managed Detection & Response (MDR), Vulnerability Management, and Compliance Management.
Which industries does Open Group serve?
Open Group serves Financial Services, Government & Public Sector, and Healthcare.
What size organizations does Open Group support?
Open Group supports SMB (51-200) and Mid-Market (201-1000) organizations.
Which security platforms does Open Group work with?
Open Group works with Fortinet and Splunk.
Where does Open Group operate security operations centers?
Open Group operates security operations centers in Colombia.
How many security operations centers does Open Group operate?
Open Group operates 1 security operations center.
How quickly does Open Group respond to incidents?
Open Group states a response time SLA of 30 minutes.
Which compliance frameworks does Open Group support?
Open Group supports ISO 27001 and PCI DSS.
Which certifications does Open Group hold?
Open Group holds ISO 27001.
Market Context
Selected insights from 404 MSSPs in our dataset
- Platform48% of MSSPs support Fortinet
- Platform54% of MSSPs support Splunk
- Industry57% of MSSPs serve Government & Public Sector organizations
- Compliance54% of MSSPs support ISO 27001 compliance
- Compliance76% of MSSPs support PCI DSS compliance
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