Teltec Solutions

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Provider Snapshot

Core services
Managed Detection & Response (MDR), Security Operations Center as a Service (SOCaaS), Endpoint Protection +3 more
Platforms
Fortinet, Microsoft Defender, Trend Micro
Client focus
Mid-Market (201-1000), Enterprise (1000+)
Response SLA
30 minutes
Website
teltecsolutions.com.br

Company Details

Headquarters
Florianopolis, Brazil
Founded
2001
Employees
200-500
SOCs
1
Response SLA
30 minutes

Pricing

Pricing Model
Custom
Starting Price
Custom quote

About Teltec Solutions

Teltec Solutions is an IT services and cybersecurity provider based in Florianopolis, Brazil, delivering managed security and technology solutions to organizations across southern Brazil. They provide SOC services, endpoint protection, and compliance support aligned with Brazilian LGPD requirements.

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Services Offered

Teltec Solutions offers 6 security services. Click any service to see other providers that offer it.

Industries Served

Teltec Solutions has experience serving 4 industries, including the regulatory requirements and security challenges unique to each.

Supported Platforms

Teltec Solutions supports 3 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

Client Company Sizes

Teltec Solutions serves Mid-Market (201-1000), Enterprise (1000+) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

Compliance Frameworks Supported

Teltec Solutions provides compliance support for 3 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

LGPDISO 27001PCI DSS

Certifications Held

Teltec Solutions holds 1 certification. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

ISO 27001

What Should You Ask When Evaluating Teltec Solutions?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to Teltec Solutions and any other provider on your shortlist.

  • What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
  • What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
  • What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
  • Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
  • What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.

Market Context

Selected insights from 401 MSSPs in our dataset