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US itek: Buffalo MSSP

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Provider Snapshot

Core services
Managed Detection & Response (MDR), Endpoint Protection, Cloud Security +2 more
Platforms
SentinelOne, Fortinet, Microsoft Defender
Client focus
SMB (51-200), Mid-Market (201-1000)
Response SLA
1 hour
Website
usitek.com

US itek is a Buffalo, NY security provider running Managed Detection & Response (MDR), Endpoint Protection, Cloud Security, Vulnerability Management and Compliance Management from a single SOC staffed in the US. It serves SMB (51-200) and Mid-Market (201-1000) organizations in Healthcare, Manufacturing and Financial Services, backing SentinelOne, Fortinet and Microsoft Defender deployments with HIPAA, PCI DSS and SOC 2 coverage and a one hour response commitment.

Company Details

Headquarters
Buffalo, NY
Founded
2006
Employees
51-200
SOCs
1
Response SLA
1 hour

Pricing

Pricing Model
Per user
Starting Price
Custom quote

About US itek

US itek is a managed IT and cybersecurity services provider based in Buffalo, New York, delivering security services to businesses across western New York. They provide threat monitoring, endpoint protection, vulnerability management, and compliance support.

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Services Offered

US itek offers 5 security services. Click any service to see other providers that offer it.

Industries Served

US itek has experience serving 3 industries, including the regulatory requirements and security challenges unique to each.

Supported Platforms

US itek supports 3 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

Client Company Sizes

US itek serves SMB (51-200), Mid-Market (201-1000) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

Compliance Frameworks Supported

US itek provides compliance support for 3 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

HIPAAPCI DSSSOC 2

Certifications Held

US itek holds 1 certification. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

SOC 2 Type II

US itek Categories and Capabilities

These comparisons and profile attributes are based only on listed services, customer fit, technology support, and verified research data.

Regions served

  • Europe
  • North America

Verified capabilities

  • 24/7 Monitoring
  • Cloud Security
  • Email Security
  • Network Security
  • Compliance Services

Technology integrations

  • Microsoft Azure
  • Barracuda Email Security

What Should You Ask When Evaluating US itek?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to US itek and any other provider on your shortlist.

  • What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
  • What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
  • What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
  • Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
  • What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.

Coverage and Credentials

What security services does US itek provide?

US itek provides Managed Detection & Response (MDR), Endpoint Protection, Cloud Security, Vulnerability Management, and Compliance Management.

Which industries does US itek serve?

US itek serves Healthcare, Manufacturing, and Financial Services.

What size organizations does US itek support?

US itek supports SMB (51-200) and Mid-Market (201-1000) organizations.

Which security platforms does US itek work with?

US itek works with SentinelOne, Fortinet, and Microsoft Defender.

Where does US itek operate security operations centers?

US itek operates security operations centers in US.

How many security operations centers does US itek operate?

US itek operates 1 security operations center.

How quickly does US itek respond to incidents?

US itek states a response time SLA of 1 hour.

Which compliance frameworks does US itek support?

US itek supports HIPAA, PCI DSS, and SOC 2.

Which certifications does US itek hold?

US itek holds SOC 2 Type II.

Market Context

Selected insights from 404 MSSPs in our dataset

  • Platform36% of MSSPs support SentinelOne
  • Platform48% of MSSPs support Fortinet
  • Industry54% of MSSPs serve Education organizations
  • Industry54% of MSSPs serve Legal organizations
  • Compliance58% of MSSPs support HIPAA compliance

Market Intelligence

Market Intel Available

Market intelligence data for this provider is available through the MSSPProviders API. Pricing signals, coverage data, and sourced market insights.

Market intelligence available via API