CDW

Q: What industries does CDW serve?

Healthcare, Financial Services, Education, Government & Public Sector, Technology

3.6(719 public reviews)

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Provider Snapshot

Core services: Security Operations Center as a Service (SOCaaS), Managed Detection & Response (MDR), Vulnerability Management +3 more
Platforms: CrowdStrike, Palo Alto Networks, Fortinet +2 more
Client focus: Mid-Market (201-1000), Enterprise (1000+)
Response SLA: Not disclosed
Website: cdw.com

Company Details

Headquarters: Vernon Hills, IL
Founded: 1984
Employees: 1000+
Response SLA: Not disclosed

Pricing

Pricing Model: Custom
Starting Price: Custom quote

About CDW

CDW is one of the largest technology solutions providers in the United States, publicly traded and generating significant annual revenue. Their Amplified Security practice delivers managed SOC services, managed detection and response, vulnerability management, and security consulting. CDW's security practice benefits from deep partnerships with leading security vendors and their position as a trusted technology advisor to thousands of US organizations. While CDW is primarily known as a technology solutions provider, their managed security practice has grown into a substantial operation serving mid-market and enterprise clients across all industries.

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Services Offered

CDW offers 6 security services. Click any service to see other providers that offer it.

Security Operations Center as a Service (SOCaaS)Managed Detection & Response (MDR)Vulnerability Management Cloud Security Endpoint Protection Incident Response

Industries Served

CDW has experience serving 5 industries, including the regulatory requirements and security challenges unique to each.

Healthcare Financial Services Education Government & Public Sector Technology

Supported Platforms

CDW supports 5 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

CrowdStrike Falcon Palo Alto Networks Fortinet Microsoft Defender Splunk

Client Company Sizes

CDW serves Mid-Market (201-1000), Enterprise (1000+) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

Mid-Market (201-1000)Enterprise (1000+)

Compliance Frameworks Supported

CDW provides compliance support for 3 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

SOC 2HIPAAPCI DSS

What Should You Ask When Evaluating CDW?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to CDW and any other provider on your shortlist.

What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.