Sophos

Q: What industries does Sophos serve?

Healthcare, Financial Services, Retail & E-Commerce, Manufacturing, Education, Technology, Government & Public Sector, Energy & Utilities, Defense & Aerospace

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3.1(351 public reviews)

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Provider Snapshot

Core services: Managed Detection & Response (MDR), Endpoint Protection, Cloud Security +9 more
Platforms: Sophos, CrowdStrike, Microsoft Defender +6 more
Client focus: Startups (1-50), SMB (51-200), Mid-Market (201-1000), Enterprise (1000+)
Response SLA: 15 minutes
Website: sophos.com

Company Details

Headquarters: Abingdon, UK
Founded: 1985
Employees: 1000+
SOCs: 5
Response SLA: 15 minutes

Pricing

Pricing Model: Per user
Starting Price: Custom quote

About Sophos

Sophos MDR extends the company's long history in endpoint and network security into fully managed detection and response services. In February 2025, Sophos acquired Secureworks, combining Secureworks' threat intelligence and MDR expertise (including the Taegis XDR platform and Counter Threat Unit research team) with Sophos' endpoint protection and security operations platform. The service integrates natively with Sophos endpoint, firewall, and email products but also supports environments with mixed vendor security stacks. With a strong channel partner network, Sophos MDR is widely available through MSPs and resellers, making it accessible to organizations that prefer to purchase managed security through their existing IT providers. Their pricing is competitive for the mid-market, and they support both smaller and larger deployments.

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Services Offered

Sophos offers 12 security services. Click any service to see other providers that offer it.

Managed Detection & Response (MDR)Endpoint Protection Cloud Security Incident Response Threat Intelligence Email Security Firewall Management Network Security Monitoring SIEM Management Vulnerability Management Penetration Testing Security Operations Center as a Service (SOCaaS)

Industries Served

Sophos has experience serving 9 industries, including the regulatory requirements and security challenges unique to each.

Healthcare Financial Services Retail & E-Commerce Manufacturing Education Technology Government & Public Sector Energy & Utilities Defense & Aerospace

Supported Platforms

Sophos supports 9 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

Sophos CrowdStrike Falcon Microsoft Defender Fortinet Palo Alto Networks SentinelOne Splunk Carbon Black Microsoft Sentinel

Client Company Sizes

Sophos serves Startups (1-50), SMB (51-200), Mid-Market (201-1000), Enterprise (1000+) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

Startups (1-50)SMB (51-200)Mid-Market (201-1000)Enterprise (1000+)

Compliance Frameworks Supported

Sophos provides compliance support for 5 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

SOC 2HIPAAPCI DSSGDPRISO 27001

Certifications Held

Sophos holds 3 certifications. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

SOC 2 Type IIISO 27001PCI DSS

What Should You Ask When Evaluating Sophos?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to Sophos and any other provider on your shortlist.

What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.