LevelBlue

Q: What industries does LevelBlue serve?

Financial Services, Healthcare, Government & Public Sector, Technology, Manufacturing, Energy & Utilities, Retail & E-Commerce

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Provider Snapshot

Core services: Managed Detection & Response (MDR), SIEM Management, Vulnerability Management +4 more
Platforms: CrowdStrike, Microsoft Defender, Palo Alto Networks
Client focus: Mid-Market (201-1000), Enterprise (1000+)
Response SLA: 15 minutes
Website: levelblue.com

Company Details

Headquarters: Dallas, TX
Founded: 2024
Employees: 1000+
SOCs: 9
Response SLA: 15 minutes

Pricing

Pricing Model: Subscription
Starting Price: Custom quote

About LevelBlue

LevelBlue launched in May 2024 as an independent managed security services company, carved out from AT&T Cybersecurity in partnership with WillJam Ventures. The company retains AT&T's legacy Open Threat Exchange (OTX) threat intelligence platform with 30 million+ IoC contributions from a global community of 5+ million users, and continues to operate AT&T's established global SOC network. LevelBlue delivers MDR, USM Anywhere (Unified Security Management), and managed threat intelligence services backed by one of the most extensive historical threat databases in the industry. With 2,500+ employees and established relationships with thousands of enterprise and government clients, LevelBlue represents one of the most significant new MSSP brands to launch in recent years with deep operational history behind it.

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Services Offered

LevelBlue offers 7 security services. Click any service to see other providers that offer it.

Managed Detection & Response (MDR)SIEM Management Vulnerability Management Cloud Security Endpoint Protection Incident Response Network Security Monitoring

Industries Served

LevelBlue has experience serving 7 industries, including the regulatory requirements and security challenges unique to each.

Financial Services Healthcare Government & Public Sector Technology Manufacturing Energy & Utilities Retail & E-Commerce

Supported Platforms

LevelBlue supports 3 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

CrowdStrike Falcon Microsoft Defender Palo Alto Networks

Client Company Sizes

LevelBlue serves Mid-Market (201-1000), Enterprise (1000+) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

Mid-Market (201-1000)Enterprise (1000+)

Compliance Frameworks Supported

LevelBlue provides compliance support for 7 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

SOC 2HIPAAPCI DSSGDPRISO 27001NIST CSFCMMC

Certifications Held

LevelBlue holds 3 certifications. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

SOC 2 Type IIISO 27001PCI DSS

What Should You Ask When Evaluating LevelBlue?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to LevelBlue and any other provider on your shortlist.

What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.