LevelBlue: Dallas MSSP
Provider Snapshot
- Core services
- Managed Detection & Response (MDR), SIEM Management, Vulnerability Management +4 more
- Platforms
- CrowdStrike, Microsoft Defender, Palo Alto Networks
- Client focus
- Mid-Market (201-1000), Enterprise (1000+)
- Response SLA
- 15 minutes
- Website
- levelblue.com
LevelBlue operates nine security operations centers located in US (multiple), UK, India, Middle East and Europe, delivering Managed Detection & Response (MDR), SIEM Management, Incident Response and Cloud Security. Its buyers are mid-market and enterprise organizations, and its industries include Financial Services, Healthcare, Government & Public Sector and Energy & Utilities, all covered by a response time SLA of 15 minutes.
Company Details
- Headquarters
- Dallas, TX
- Founded
- 2024
- Employees
- 1000+
- SOCs
- 9
- Response SLA
- 15 minutes
Pricing
- Pricing Model
- Subscription
- Starting Price
- Custom quote
About LevelBlue
LevelBlue launched in May 2024 as an independent managed security services company, carved out from AT&T Cybersecurity in partnership with WillJam Ventures. The company retains AT&T's legacy Open Threat Exchange (OTX) threat intelligence platform with 30 million+ IoC contributions from a global community of 5+ million users, and continues to operate AT&T's established global SOC network. LevelBlue delivers MDR, USM Anywhere (Unified Security Management), and managed threat intelligence services backed by one of the most extensive historical threat databases in the industry. With 2,500+ employees and established relationships with thousands of enterprise and government clients, LevelBlue represents one of the most significant new MSSP brands to launch in recent years with deep operational history behind it.
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Get started on For ProvidersServices Offered
LevelBlue offers 7 security services. Click any service to see other providers that offer it.
Industries Served
LevelBlue has experience serving 7 industries, including the regulatory requirements and security challenges unique to each.
Supported Platforms
LevelBlue supports 3 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.
Client Company Sizes
LevelBlue serves Mid-Market (201-1000), Enterprise (1000+) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.
Compliance Frameworks Supported
LevelBlue provides compliance support for 7 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.
Certifications Held
LevelBlue holds 3 certifications. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.
LevelBlue Categories and Capabilities
These comparisons and profile attributes are based only on listed services, customer fit, technology support, and verified research data.
Listed in and relevant comparisons
Regions served
- Asia Pacific
- Australia & New Zealand
- Europe
- Global
- Middle East
- North America
Verified capabilities
- 24/7 Monitoring
- Managed Detection & Response
- Managed SIEM
- Managed EDR
- Managed XDR
- Threat Hunting
- Incident Response Retainer
- Vulnerability Management
- Cloud Security
- Email Security
- Network Security
- Endpoint Security
- Compliance Services
- Managed Firewall
- SOC as a Service
- DFIR Services
- Red Team Services
Technology integrations
- Microsoft Defender for Endpoint
- SentinelOne Singularity
- Microsoft Sentinel
- Microsoft Defender XDR
- AWS
- Google Cloud Platform
- Microsoft Azure
- CyberArk
- Microsoft Entra ID
- Check Point
- Palo Alto Networks
- Microsoft Defender for Office 365
- Tenable Nessus
What Should You Ask When Evaluating LevelBlue?
Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to LevelBlue and any other provider on your shortlist.
- What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
- What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
- What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
- Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
- What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.
Coverage and Credentials
What security services does LevelBlue provide?
LevelBlue provides Managed Detection & Response (MDR), SIEM Management, Vulnerability Management, Cloud Security, Endpoint Protection, Incident Response, and Network Security Monitoring.
Which industries does LevelBlue serve?
LevelBlue serves Financial Services, Healthcare, Government & Public Sector, Technology, Manufacturing, Energy & Utilities, and Retail & E-Commerce.
What size organizations does LevelBlue support?
LevelBlue supports Mid-Market (201-1000) and Enterprise (1000+) organizations.
Which security platforms does LevelBlue work with?
LevelBlue works with CrowdStrike, Microsoft Defender, and Palo Alto Networks.
Where does LevelBlue operate security operations centers?
LevelBlue operates security operations centers in US (multiple), UK, India, Middle East, and Europe.
How many security operations centers does LevelBlue operate?
LevelBlue operates 9 security operations centers.
How quickly does LevelBlue respond to incidents?
LevelBlue states a response time SLA of 15 minutes.
Which compliance frameworks does LevelBlue support?
LevelBlue supports SOC 2, HIPAA, PCI DSS, GDPR, ISO 27001, NIST CSF, and CMMC.
Which certifications does LevelBlue hold?
LevelBlue holds SOC 2 Type II, ISO 27001, and PCI DSS.
Market Context
Selected insights from 404 MSSPs in our dataset
- Platform54% of MSSPs support CrowdStrike Falcon
- Platform33% of MSSPs support Palo Alto Networks
- Capability44% of MSSPs offer Threat Hunting
- Capability28% of MSSPs offer Managed XDR
- Industry57% of MSSPs serve Government & Public Sector organizations
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