Clearwater

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Provider Snapshot

Core services: Compliance Management, Vulnerability Management, Managed Detection & Response (MDR) +2 more
Platforms: Tenable, CrowdStrike
Client focus: SMB (51-200), Mid-Market (201-1000), Enterprise (1000+)
Response SLA: 1 hour
Website: clearwatersecurity.com

Company Details

Headquarters: Nashville, TN
Founded: 2009
Employees: 51-200
SOCs: 1
Response SLA: 1 hour

Pricing

Pricing Model: Custom
Starting Price: Custom quote

About Clearwater

Clearwater, based in Nashville, Tennessee, is a leading cybersecurity risk management company focused primarily on the healthcare sector. They deliver comprehensive risk management, compliance, and managed security services that help hospitals, health systems, and healthcare organizations navigate the complex landscape of HIPAA, HITRUST, and other regulatory requirements. Clearwater's IRM|Pro platform provides continuous risk monitoring and management, while their managed services team handles vulnerability management, compliance assessments, and security program development. Their deep healthcare focus and regulatory expertise make them an essential partner for organizations seeking to reduce cyber risk in clinical environments.

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Services Offered

Clearwater offers 5 security services. Click any service to see other providers that offer it.

Compliance Management Vulnerability Management Managed Detection & Response (MDR)Penetration Testing Security Awareness Training

Industries Served

Clearwater has experience serving 1 industry, including the regulatory requirements and security challenges unique to each.

Healthcare

Supported Platforms

Clearwater supports 2 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

Tenable CrowdStrike Falcon

Client Company Sizes

Clearwater serves SMB (51-200), Mid-Market (201-1000), Enterprise (1000+) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

SMB (51-200)Mid-Market (201-1000)Enterprise (1000+)

Compliance Frameworks Supported

Clearwater provides compliance support for 5 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

HIPAAHITRUSTSOC 2NIST CSFNIST 800-53

Certifications Held

Clearwater holds 2 certifications. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

SOC 2 Type IIHITRUST CSF

What Should You Ask When Evaluating Clearwater?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to Clearwater and any other provider on your shortlist.

What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.