Computacenter: Hatfield MSSP
Review scores by source
- Trustpilot2.2 on a 1 to 5 scaleBased on 17 public reviews
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Provider Snapshot
- Core services
- Security Operations Center as a Service (SOCaaS), Endpoint Protection, Firewall Management +3 more
- Platforms
- Microsoft Defender, CrowdStrike, Fortinet +1 more
- Client focus
- Mid-Market (201-1000), Enterprise (1000+)
- Response SLA
- Not disclosed
- Website
- computacenter.com
Computacenter, headquartered in Hatfield, UK, delivers Security Operations Center as a Service (SOCaaS) alongside Endpoint Protection, Firewall Management, Cloud Security, Vulnerability Management and Network Security Monitoring. It serves mid-market and enterprise organizations, with stated focus on Government & Public Sector, Financial Services, Manufacturing and Healthcare. Holding ISO 27001, it supports GDPR and SOC 2 requirements and runs Microsoft Defender, CrowdStrike, Fortinet and Palo Alto Networks.
Company Details
- Headquarters
- Hatfield, UK
- Founded
- 1981
- Employees
- 1000+
- Response SLA
- Not disclosed
Pricing
- Pricing Model
- Custom
- Starting Price
- Custom quote
About Computacenter
Computacenter is one of Europe's largest independent IT infrastructure services providers, headquartered in Hatfield, UK and listed on the London Stock Exchange. Their cybersecurity practice delivers managed SOC services, managed endpoint protection, managed network security, and security consulting for enterprise clients. Computacenter operates across the UK, Germany, France, and other European markets, with significant scale and a strong public sector client base. The company integrates cybersecurity into its broader managed infrastructure services, providing end-to-end technology operations for large organizations.
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Get started on For ProvidersServices Offered
Computacenter offers 6 security services. Click any service to see other providers that offer it.
Industries Served
Computacenter has experience serving 4 industries, including the regulatory requirements and security challenges unique to each.
Supported Platforms
Computacenter supports 4 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.
Client Company Sizes
Computacenter serves Mid-Market (201-1000), Enterprise (1000+) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.
Compliance Frameworks Supported
Computacenter provides compliance support for 3 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.
Certifications Held
Computacenter holds 1 certification. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.
Computacenter Categories and Capabilities
These comparisons and profile attributes are based only on listed services, customer fit, technology support, and verified research data.
Listed in and relevant comparisons
What Should You Ask When Evaluating Computacenter?
Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to Computacenter and any other provider on your shortlist.
- What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
- What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
- What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
- Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
- What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.
Coverage and Credentials
What security services does Computacenter provide?
Computacenter provides Security Operations Center as a Service (SOCaaS), Endpoint Protection, Firewall Management, Cloud Security, Vulnerability Management, and Network Security Monitoring.
Which industries does Computacenter serve?
Computacenter serves Government & Public Sector, Financial Services, Manufacturing, and Healthcare.
What size organizations does Computacenter support?
Computacenter supports Mid-Market (201-1000) and Enterprise (1000+) organizations.
Which security platforms does Computacenter work with?
Computacenter works with Microsoft Defender, CrowdStrike, Fortinet, and Palo Alto Networks.
Where does Computacenter operate security operations centers?
Computacenter operates security operations centers in Not disclosed.
How quickly does Computacenter respond to incidents?
Computacenter states a response time SLA of Not disclosed.
Which compliance frameworks does Computacenter support?
Computacenter supports ISO 27001, GDPR, and SOC 2.
Which certifications does Computacenter hold?
Computacenter holds ISO 27001.
Market Context
Selected insights from 404 MSSPs in our dataset
- Platform54% of MSSPs support CrowdStrike Falcon
- Platform48% of MSSPs support Fortinet
- Industry57% of MSSPs serve Government & Public Sector organizations
- Compliance54% of MSSPs support ISO 27001 compliance
- Compliance46% of MSSPs support GDPR compliance
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