Computacenter

2.8(17 public reviews)
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Provider Snapshot

Core services
Security Operations Center as a Service (SOCaaS), Endpoint Protection, Firewall Management +3 more
Platforms
Microsoft Defender, CrowdStrike, Fortinet +1 more
Client focus
Mid-Market (201-1000), Enterprise (1000+)
Response SLA
Not disclosed
Website
computacenter.com

Company Details

Headquarters
Hatfield, UK
Founded
1981
Employees
1000+
0
Response SLA
Not disclosed

Pricing

Pricing Model
Custom
Starting Price
Custom quote

About Computacenter

Computacenter is one of Europe's largest independent IT infrastructure services providers, headquartered in Hatfield, UK and listed on the London Stock Exchange. Their cybersecurity practice delivers managed SOC services, managed endpoint protection, managed network security, and security consulting for enterprise clients. Computacenter operates across the UK, Germany, France, and other European markets, with significant scale and a strong public sector client base. The company integrates cybersecurity into its broader managed infrastructure services, providing end-to-end technology operations for large organizations.

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Services Offered

Computacenter offers 6 security services. Click any service to see other providers that offer it.

Industries Served

Computacenter has experience serving 4 industries, including the regulatory requirements and security challenges unique to each.

Supported Platforms

Computacenter supports 4 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

Client Company Sizes

Computacenter serves Mid-Market (201-1000), Enterprise (1000+) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

Compliance Frameworks Supported

Computacenter provides compliance support for 3 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

ISO 27001GDPRSOC 2

Certifications Held

Computacenter holds 1 certification. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

ISO 27001

What Should You Ask When Evaluating Computacenter?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to Computacenter and any other provider on your shortlist.

  • What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
  • What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
  • What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
  • Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
  • What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.

Market Context

Selected insights from 401 MSSPs in our dataset