Convergence

Q: What industries does Convergence serve?

Financial Services, Energy & Utilities, Government & Public Sector, Manufacturing

Visit Website

Provider Snapshot

Core services: Security Operations Center as a Service (SOCaaS), Managed Detection & Response (MDR), Endpoint Protection +2 more
Platforms: Microsoft Defender, Fortinet, CrowdStrike
Client focus: SMB (51-200), Mid-Market (201-1000), Enterprise (1000+)
Response SLA: Not disclosed
Website: convergencegroup.co.za

Company Details

Headquarters: Johannesburg, South Africa
Founded: 2004
Employees: 200-500
Response SLA: Not disclosed

Pricing

Pricing Model: Custom
Starting Price: Custom quote

About Convergence

Convergence Group is a South African managed cybersecurity and IT services company based in Johannesburg. The company delivers managed SOC services, managed detection and response, endpoint protection, and IT security management for South African mid-market and enterprise organizations. Convergence Group has built a strong position in the Southern African market, serving financial services, mining, and government clients. Their managed security services are delivered from South African operations, providing local expertise and time zone coverage for regional clients.

Manage or promote this profile

Suggest an update

Represent this provider? Claim and verify the profile, get Featured placement, or become a Top Provider.

Claim profile Get Featured Become a Top Provider

Suggest an update

Services Offered

Convergence offers 5 security services. Click any service to see other providers that offer it.

Security Operations Center as a Service (SOCaaS)Managed Detection & Response (MDR)Endpoint Protection Cloud Security Network Security Monitoring

Industries Served

Convergence has experience serving 4 industries, including the regulatory requirements and security challenges unique to each.

Financial Services Energy & Utilities Government & Public Sector Manufacturing

Supported Platforms

Convergence supports 3 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

Microsoft Defender Fortinet CrowdStrike Falcon

Client Company Sizes

Convergence serves SMB (51-200), Mid-Market (201-1000), Enterprise (1000+) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

SMB (51-200)Mid-Market (201-1000)Enterprise (1000+)

Compliance Frameworks Supported

Convergence provides compliance support for 2 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

ISO 27001POPIA

Certifications Held

Convergence holds 1 certification. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

ISO 27001

What Should You Ask When Evaluating Convergence?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to Convergence and any other provider on your shortlist.

What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.