Deepwatch

Q: What industries does Deepwatch serve?

Technology, Financial Services, Healthcare, Retail & E-Commerce, Manufacturing, Education

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Provider Snapshot

Core services: Managed Detection & Response (MDR), Security Operations Center as a Service (SOCaaS), SIEM Management +4 more
Platforms: CrowdStrike, SentinelOne, Microsoft Defender +4 more
Client focus: SMB (51-200), Mid-Market (201-1000), Enterprise (1000+)
Response SLA: 15 minutes
Website: deepwatch.com

Company Details

Headquarters: Tampa, FL
Founded: 2019
Employees: 200-500
SOCs: 1
Response SLA: 15 minutes

Pricing

Pricing Model: Custom
Starting Price: Custom quote

About Deepwatch

Deepwatch delivers managed detection and response through a cloud-native platform that integrates with customers' existing security tools rather than requiring them to adopt new technology. Each customer is assigned a dedicated squad of security experts who learn the organization's environment and business context. Deepwatch emphasizes reducing alert noise and delivering actionable insights rather than overwhelming customers with raw alerts. Their rapid deployment model and competitive pricing make them particularly appealing to mid-market organizations looking to operationalize their security investments quickly.

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Services Offered

Deepwatch offers 7 security services. Click any service to see other providers that offer it.

Managed Detection & Response (MDR)Security Operations Center as a Service (SOCaaS)SIEM Management Vulnerability Management Cloud Security Endpoint Protection Threat Intelligence

Industries Served

Deepwatch has experience serving 6 industries, including the regulatory requirements and security challenges unique to each.

Technology Financial Services Healthcare Retail & E-Commerce Manufacturing Education

Supported Platforms

Deepwatch supports 7 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

CrowdStrike Falcon SentinelOne Microsoft Defender Splunk Palo Alto Networks Elastic Security Microsoft Sentinel

Client Company Sizes

Deepwatch serves SMB (51-200), Mid-Market (201-1000), Enterprise (1000+) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

SMB (51-200)Mid-Market (201-1000)Enterprise (1000+)

Compliance Frameworks Supported

Deepwatch provides compliance support for 4 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

SOC 2HIPAAPCI DSSGDPR

Certifications Held

Deepwatch holds 1 certification. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

SOC 2 Type II

What Should You Ask When Evaluating Deepwatch?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to Deepwatch and any other provider on your shortlist.

What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.