EMPIST

Q: What industries does EMPIST serve?

Financial Services, Healthcare, Technology, Manufacturing

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Provider Snapshot

Core services: Managed Detection & Response (MDR), Endpoint Protection, Vulnerability Management +3 more
Client focus: SMB (51-200), Mid-Market (201-1000)
Response SLA: Not disclosed
Website: empist.com

Company Details

Headquarters: Chicago, IL
Founded: 2000
Employees: 51-200
Response SLA: Not disclosed

Pricing

Pricing Model: Custom
Starting Price: Custom quote

About EMPIST

EMPIST delivers a broad portfolio of cybersecurity solutions anchored by their SecureForward Initiative and EMPIST Security Bundle, designed to provide layered protection for businesses against evolving cyber threats. Their security services span managed detection and response, identity threat detection and response, endpoint detection and response, vulnerability scanning, penetration testing, dark web monitoring, zero trust architecture, and enterprise security awareness training. They also offer virtual CISO services for small and mid-sized businesses that need strategic security leadership without a full-time hire. With 25 years of experience serving Chicago-area businesses, EMPIST combines deep technical expertise with responsive, personalized service.

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Services Offered

EMPIST offers 6 security services. Click any service to see other providers that offer it.

Managed Detection & Response (MDR)Endpoint Protection Vulnerability Management Penetration Testing Security Awareness Training Identity & Access Management (IAM)

Industries Served

EMPIST has experience serving 4 industries, including the regulatory requirements and security challenges unique to each.

Financial Services Healthcare Technology Manufacturing

Client Company Sizes

EMPIST serves SMB (51-200), Mid-Market (201-1000) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

SMB (51-200)Mid-Market (201-1000)

What Should You Ask When Evaluating EMPIST?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to EMPIST and any other provider on your shortlist.

What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.