eSentire: Cambridge, Ontario, Canada MSSP

Q: What industries does eSentire serve?

Healthcare, Financial Services, Legal, Insurance, Manufacturing, Retail & E-Commerce, Technology, Government & Public Sector, Education

Last reviewed August 6, 2026How we evaluate providers

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Provider Snapshot

Core services: Managed Detection & Response (MDR), Security Operations Center as a Service (SOCaaS), Endpoint Detection & Response (EDR) +4 more
Platforms: CrowdStrike, SentinelOne, Microsoft Defender +3 more
Client focus: Mid-Market (201-1000), Enterprise (1000+)
Response SLA: 15 minutes
Website: esentire.com

eSentire runs four security operations centers spread across Canada, US, UK and Ireland, delivering Managed Detection & Response (MDR), Security Operations Center as a Service (SOCaaS), Threat Intelligence and Incident Response to mid-market and enterprise organizations in Healthcare, Financial Services, Legal, Insurance and Government & Public Sector. Its detection work spans CrowdStrike, SentinelOne, Microsoft Defender and Splunk, backed by a 15 minute response commitment.

Company Details

Headquarters: Cambridge, Ontario, Canada
Founded: 2001
Employees: 500-1000
SOCs: 4
Response SLA: 15 minutes

Pricing

Pricing Model: Subscription
Starting Price: Custom quote

About eSentire

eSentire is recognized as The Authority in Managed Detection and Response, delivering multi-signal MDR across endpoint, network, log, cloud, and identity. Their 300+ technology integrations and SOC 2 Type II / ISO 27001 certified operations enable a Mean Time to Contain of 15 minutes. Three-time CrowdStrike Global MSSP Partner of the Year and four-time Tenable Top MSSP Partner in North America, eSentire is purpose-built for organizations that need enterprise-grade protection without building their own SOC. Their Atlas XDR Cloud Platform ingests and correlates signals at scale, backed by 24/7 human expertise and unlimited threat hunting.

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Services Offered

eSentire offers 7 security services. Click any service to see other providers that offer it.

Managed Detection & Response (MDR)Security Operations Center as a Service (SOCaaS)Endpoint Detection & Response (EDR)Cloud Security Threat Intelligence Incident Response Vulnerability Management

Industries Served

eSentire has experience serving 9 industries, including the regulatory requirements and security challenges unique to each.

Healthcare Financial Services Legal Insurance Manufacturing Retail & E-Commerce Technology Government & Public Sector Education

Supported Platforms

eSentire supports 6 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

CrowdStrike Falcon SentinelOne Microsoft Defender Carbon Black Splunk Microsoft Sentinel

Client Company Sizes

eSentire serves Mid-Market (201-1000), Enterprise (1000+) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

Mid-Market (201-1000)Enterprise (1000+)

Compliance Frameworks Supported

eSentire provides compliance support for 6 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

SOC 2HIPAAPCI DSSGDPRISO 27001NIST 800-171

Certifications Held

eSentire holds 3 certifications. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

SOC 2 Type IIISO 27001AWS Level 1 MSSP Competency

eSentire Categories and Capabilities

These comparisons and profile attributes are based only on listed services, customer fit, technology support, and verified research data.

Listed in and relevant comparisons

Best MSSP ProvidersIncluded in the editorial 2026 MSSP comparison Healthcare MSSPsListed healthcare experience Microsoft Sentinel MSSPsListed Microsoft Sentinel support MDR ProvidersVerified MDR capability or listed MDR service

Regions served

Africa
Asia Pacific
Australia & New Zealand
Europe
Global
Middle East
North America
United Kingdom

Verified capabilities

24/7 Monitoring
Managed Detection & Response
Managed EDR
Managed XDR
Threat Hunting
Incident Response Retainer
Vulnerability Management
Cloud Security
Identity Security
Network Security
Endpoint Security
Compliance Services
SOC as a Service
Log Management
DFIR Services
Red Team Services

Technology integrations

Cortex XDR
CrowdStrike Falcon
Microsoft Defender for Endpoint
SentinelOne Singularity
Sophos Intercept X
Microsoft Sentinel
Splunk Enterprise Security
Sumo Logic
Stellar Cyber Open XDR
AWS
Google Cloud Platform
Microsoft Azure
Microsoft Entra ID
Okta
OneLogin
Check Point
Cisco Firepower
Fortinet FortiGate
Palo Alto Networks
Zscaler
Abnormal Security
Mimecast
Proofpoint
Qualys VMDR
Tenable Nessus

What Should You Ask When Evaluating eSentire?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to eSentire and any other provider on your shortlist.

What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.