eSentire

Q: What industries does eSentire serve?

Healthcare, Financial Services, Legal, Insurance, Manufacturing, Retail & E-Commerce, Technology, Government & Public Sector, Education

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Provider Snapshot

Core services: Managed Detection & Response (MDR), Security Operations Center as a Service (SOCaaS), Endpoint Detection & Response (EDR) +4 more
Platforms: CrowdStrike, SentinelOne, Microsoft Defender +3 more
Client focus: Mid-Market (201-1000), Enterprise (1000+)
Response SLA: 15 minutes
Website: esentire.com

Company Details

Headquarters: Cambridge, Ontario, Canada
Founded: 2001
Employees: 500-1000
SOCs: 4
Response SLA: 15 minutes

Pricing

Pricing Model: Subscription
Starting Price: Custom quote

About eSentire

eSentire is recognized as The Authority in Managed Detection and Response, delivering multi-signal MDR across endpoint, network, log, cloud, and identity. Their 300+ technology integrations and SOC 2 Type II / ISO 27001 certified operations enable a Mean Time to Contain of 15 minutes. Three-time CrowdStrike Global MSSP Partner of the Year and four-time Tenable Top MSSP Partner in North America, eSentire is purpose-built for organizations that need enterprise-grade protection without building their own SOC. Their Atlas XDR Cloud Platform ingests and correlates signals at scale, backed by 24/7 human expertise and unlimited threat hunting.

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Services Offered

eSentire offers 7 security services. Click any service to see other providers that offer it.

Managed Detection & Response (MDR)Security Operations Center as a Service (SOCaaS)Endpoint Detection & Response (EDR)Cloud Security Threat Intelligence Incident Response Vulnerability Management

Industries Served

eSentire has experience serving 9 industries, including the regulatory requirements and security challenges unique to each.

Healthcare Financial Services Legal Insurance Manufacturing Retail & E-Commerce Technology Government & Public Sector Education

Supported Platforms

eSentire supports 6 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

CrowdStrike Falcon SentinelOne Microsoft Defender Carbon Black Splunk Microsoft Sentinel

Client Company Sizes

eSentire serves Mid-Market (201-1000), Enterprise (1000+) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

Mid-Market (201-1000)Enterprise (1000+)

Compliance Frameworks Supported

eSentire provides compliance support for 6 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

SOC 2HIPAAPCI DSSGDPRISO 27001NIST 800-171

Certifications Held

eSentire holds 3 certifications. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

SOC 2 Type IIISO 27001AWS Level 1 MSSP Competency

What Should You Ask When Evaluating eSentire?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to eSentire and any other provider on your shortlist.

What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.