Gradient Cyber

Q: What industries does Gradient Cyber serve?

Financial Services, Healthcare, Technology, Manufacturing, Retail & E-Commerce

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Provider Snapshot

Core services: Managed Detection & Response (MDR), Extended Detection & Response (XDR), Security Operations Center as a Service (SOCaaS) +5 more
Platforms: CrowdStrike, SentinelOne, Microsoft Defender +1 more
Client focus: SMB (51-200), Mid-Market (201-1000)
Response SLA: Not disclosed
Website: gradientcyber.com

Company Details

Headquarters: US
Founded: 2017
Employees: 51-200
Response SLA: Not disclosed

Pricing

Pricing Model: Custom
Starting Price: Custom quote

About Gradient Cyber

Gradient Cyber is an MXDR provider that focuses exclusively on the mid-market segment, offering managed extended detection and response that combines AI-assisted analytics with human SOC analyst expertise. Their platform provides 24/7 threat monitoring, detection, and response across endpoint, network, cloud, and identity attack surfaces. Gradient Cyber is recognized in Gartner Peer Insights for managed security services and positions itself as a cost-effective alternative to large enterprise MSSP contracts for mid-market organizations that need enterprise-grade coverage. Their approach emphasizes contextual detection tuned to each client's environment, reducing alert fatigue while maintaining broad coverage. The company provides both fully managed and co-managed options, enabling organizations to leverage existing security investments while adding expert SOC oversight.

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Services Offered

Gradient Cyber offers 8 security services. Click any service to see other providers that offer it.

Managed Detection & Response (MDR)Extended Detection & Response (XDR)Security Operations Center as a Service (SOCaaS)Threat Intelligence Incident Response Network Security Monitoring Cloud Security Endpoint Protection

Industries Served

Gradient Cyber has experience serving 5 industries, including the regulatory requirements and security challenges unique to each.

Financial Services Healthcare Technology Manufacturing Retail & E-Commerce

Supported Platforms

Gradient Cyber supports 4 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

CrowdStrike Falcon SentinelOne Microsoft Defender Palo Alto Networks

Client Company Sizes

Gradient Cyber serves SMB (51-200), Mid-Market (201-1000) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

SMB (51-200)Mid-Market (201-1000)

Compliance Frameworks Supported

Gradient Cyber provides compliance support for 5 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

SOC 2HIPAAPCI DSSNIST CSFCMMC

Certifications Held

Gradient Cyber holds 1 certification. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

SOC 2 Type II

What Should You Ask When Evaluating Gradient Cyber?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to Gradient Cyber and any other provider on your shortlist.

What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.