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Hurricane Labs

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Provider Snapshot

Core services
SIEM Management, Security Operations Center as a Service (SOCaaS), Threat Intelligence +1 more
Platforms
Splunk
Client focus
SMB (51-200), Mid-Market (201-1000), Enterprise (1000+)
Response SLA
Not disclosed
Website
hurricanelabs.com

Company Details

Headquarters
Cleveland, OH
Founded
2008
Employees
51-200
0
Response SLA
Not disclosed

Pricing

Pricing Model
Custom
Starting Price
Custom quote

About Hurricane Labs

Hurricane Labs is a Cleveland, Ohio-based managed security services provider that has built its practice around deep Splunk expertise. The company provides managed SIEM services including Splunk administration, custom detection engineering, 24/7 SOC monitoring, and incident response. Hurricane Labs is known in the Splunk ecosystem for the depth of their platform expertise, and they serve organizations that have invested in Splunk but need specialized operational support. Their client base spans mid-market and enterprise organizations across healthcare, financial services, and technology sectors.

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Services Offered

Hurricane Labs offers 4 security services. Click any service to see other providers that offer it.

Industries Served

Hurricane Labs has experience serving 4 industries, including the regulatory requirements and security challenges unique to each.

Supported Platforms

Hurricane Labs supports 1 security platform. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

Client Company Sizes

Hurricane Labs serves SMB (51-200), Mid-Market (201-1000), Enterprise (1000+) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

Compliance Frameworks Supported

Hurricane Labs provides compliance support for 3 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

SOC 2HIPAAPCI DSS

What Should You Ask When Evaluating Hurricane Labs?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to Hurricane Labs and any other provider on your shortlist.

  • What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
  • What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
  • What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
  • Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
  • What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.

Market Context

Selected insights from 401 MSSPs in our dataset