NetGain Technologies: Lexington MSSP

Q: What industries does NetGain Technologies serve?

Healthcare, Financial Services, Manufacturing

Last reviewed August 6, 2026How we evaluate providers

Review scores by source

Trustpilot4.6 on a 1 to 5 scaleBased on 18 public reviews

Each score above is published by the source named next to it. MSSPProviders.io reports these figures as published and does not calculate a rating of its own.

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Provider Snapshot

Core services: Managed Detection & Response (MDR), Endpoint Protection, Cloud Security +2 more
Platforms: SentinelOne, Fortinet, Microsoft Defender
Client focus: SMB (51-200), Mid-Market (201-1000)
Response SLA: 1 hour
Website: netgainit.com

NetGain Technologies is a Lexington, KY provider of Managed Detection & Response (MDR), Endpoint Protection, Cloud Security, Vulnerability Management and Compliance Management, operating one SOC staffed in the US. It serves SMB and mid-market Healthcare, Financial Services and Manufacturing organizations, running SentinelOne, Fortinet and Microsoft Defender deployments and covering HIPAA, PCI DSS, SOC 2 and NIST CSF, with a one hour response commitment.

Company Details

Headquarters: Lexington, KY
Founded: 2003
Employees: 51-200
SOCs: 1
Response SLA: 1 hour

Pricing

Pricing Model: Per user
Starting Price: Custom quote

About NetGain Technologies

NetGain Technologies is a managed IT and cybersecurity services provider based in Lexington, Kentucky, serving businesses across the state and Midwest region. They provide comprehensive security services including monitoring, endpoint protection, and compliance support.

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Services Offered

NetGain Technologies offers 5 security services. Click any service to see other providers that offer it.

Managed Detection & Response (MDR)Endpoint Protection Cloud Security Vulnerability Management Compliance Management

Industries Served

NetGain Technologies has experience serving 3 industries, including the regulatory requirements and security challenges unique to each.

Healthcare Financial Services Manufacturing

Supported Platforms

NetGain Technologies supports 3 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

SentinelOne Fortinet Microsoft Defender

Client Company Sizes

NetGain Technologies serves SMB (51-200), Mid-Market (201-1000) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

SMB (51-200)Mid-Market (201-1000)

Compliance Frameworks Supported

NetGain Technologies provides compliance support for 4 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

HIPAAPCI DSSSOC 2NIST CSF

Certifications Held

NetGain Technologies holds 1 certification. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

SOC 2 Type II

NetGain Technologies Categories and Capabilities

These comparisons and profile attributes are based only on listed services, customer fit, technology support, and verified research data.

Listed in and relevant comparisons

Healthcare MSSPsListed healthcare experience Microsoft Sentinel MSSPsListed Microsoft Sentinel support Managed SIEM ProvidersVerified managed SIEM capability or listed SIEM service MDR ProvidersVerified MDR capability or listed MDR service MSSPs for Small BusinessListed small-business or startup client focus

Regions served

Global
North America

Verified capabilities

24/7 Monitoring
Managed Detection & Response
Managed SIEM
Threat Hunting
Incident Response Retainer
Vulnerability Management
Cloud Security
Identity Security
Email Security
Network Security
Endpoint Security
Compliance Services
SOC as a Service
Log Management

Technology integrations

Arctic Wolf Platform
Microsoft Sentinel
Microsoft Azure
Microsoft Entra ID

What Should You Ask When Evaluating NetGain Technologies?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to NetGain Technologies and any other provider on your shortlist.

What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.