Netsurion

Q: What industries does Netsurion serve?

Healthcare, Financial Services, Retail & E-Commerce, Manufacturing, Education, Nonprofit

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Provider Snapshot

Core services: Managed Detection & Response (MDR), SIEM Management, Vulnerability Management +4 more
Platforms: Microsoft Defender, Fortinet, Sophos +2 more
Client focus: SMB (51-200), Mid-Market (201-1000)
Response SLA: 30 minutes
Website: netsurion.com

Company Details

Headquarters: Fort Lauderdale, FL
Founded: 2001
Employees: 200-500
SOCs: 2
Response SLA: 30 minutes

Pricing

Pricing Model: Per device
Starting Price: Custom quote

About Netsurion

Netsurion combines its proprietary EventTracker SIEM platform with SOC analysts to provide managed threat detection and response. Their co-managed approach gives internal IT teams visibility and control while Netsurion handles the heavy lifting of 24/7 monitoring and investigation. They have particular expertise serving multi-location businesses like restaurant chains, retail franchises, and distributed enterprises where consistent security monitoring across many sites is essential but difficult to staff internally.

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Services Offered

Netsurion offers 7 security services. Click any service to see other providers that offer it.

Managed Detection & Response (MDR)SIEM Management Vulnerability Management Endpoint Protection Compliance Management Network Security Monitoring Firewall Management

Industries Served

Netsurion has experience serving 6 industries, including the regulatory requirements and security challenges unique to each.

Healthcare Financial Services Retail & E-Commerce Manufacturing Education Nonprofit

Supported Platforms

Netsurion supports 5 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

Microsoft Defender Fortinet Sophos Elastic Security Carbon Black

Client Company Sizes

Netsurion serves SMB (51-200), Mid-Market (201-1000) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

SMB (51-200)Mid-Market (201-1000)

Compliance Frameworks Supported

Netsurion provides compliance support for 4 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

SOC 2HIPAAPCI DSSGDPR

Certifications Held

Netsurion holds 1 certification. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

SOC 2 Type II

What Should You Ask When Evaluating Netsurion?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to Netsurion and any other provider on your shortlist.

What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.