Provider Snapshot

Core services
Managed Detection & Response (MDR), SIEM Management, Incident Response +4 more
Platforms
Splunk, IBM QRadar, Microsoft Defender +2 more
Client focus
Mid-Market (201-1000), Enterprise (1000+)
Response SLA
30 minutes
Website
opentext.com

Company Details

Headquarters
Waterloo, Canada
Founded
1991
Employees
1000+
SOCs
4
Response SLA
30 minutes

Pricing

Pricing Model
Custom
Starting Price
Custom quote

About OpenText

OpenText Managed Security leverages the company's ArcSight SIEM and EnCase forensic platforms to deliver managed detection, response, and digital forensic services. Their deep integration with ArcSight gives them particular strength in environments where that platform is already deployed. OpenText's managed security practice also benefits from the company's broader information management capabilities, enabling security monitoring that accounts for data governance and compliance requirements. They primarily serve large enterprises and government organizations with complex security and data management needs.

Compliance Frameworks Supported

SOC 2HIPAAPCI DSSGDPRISO 27001

Certifications Held

SOC 2 Type IIISO 27001

Market Context

Selected insights from 220 MSSPs in our dataset

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