Cyderes

Q: What industries does Cyderes serve?

Healthcare, Financial Services, Manufacturing, Technology, Retail & E-Commerce, Energy & Utilities, Government & Public Sector, Hospitality

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Provider Snapshot

Core services: Managed Detection & Response (MDR), Security Operations Center as a Service (SOCaaS), SIEM Management +6 more
Platforms: Splunk, Microsoft Sentinel, CrowdStrike +3 more
Client focus: Mid-Market (201-1000), Enterprise (1000+)
Response SLA: 15 minutes
Website: cyderes.com

Company Details

Headquarters: Kansas City, MO
Founded: 2022
Employees: 500-1000
SOCs: 5
Response SLA: 15 minutes

Pricing

Pricing Model: Custom
Starting Price: Custom quote

About Cyderes

Cyderes (Cyber Defense and Response) was formed through the strategic merger of Herjavec Group — Canada's largest MSSP, founded in 2003 by Shark Tank's Robert Herjavec — and Fishtech Group, combining decades of enterprise security expertise. The resulting firm operates five global SOCs and provides a comprehensive portfolio spanning managed detection and response, SIEM engineering, identity and access management, digital forensics and incident response (DFIR), cloud security, and professional services. Backed by Apax Partners, Cyderes serves mid-market and enterprise clients across North America and Europe, with SOC 2 Type II and PCI-compliant SOC infrastructure and a deep bench of certified security practitioners.

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Services Offered

Cyderes offers 9 security services. Click any service to see other providers that offer it.

Managed Detection & Response (MDR)Security Operations Center as a Service (SOCaaS)SIEM Management Identity & Access Management (IAM)Incident Response Cloud Security Penetration Testing Vulnerability Management Threat Intelligence

Industries Served

Cyderes has experience serving 8 industries, including the regulatory requirements and security challenges unique to each.

Healthcare Financial Services Manufacturing Technology Retail & E-Commerce Energy & Utilities Government & Public Sector Hospitality

Supported Platforms

Cyderes supports 6 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

Splunk Microsoft Sentinel CrowdStrike Falcon Palo Alto Networks IBM QRadar SentinelOne

Client Company Sizes

Cyderes serves Mid-Market (201-1000), Enterprise (1000+) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

Mid-Market (201-1000)Enterprise (1000+)

Compliance Frameworks Supported

Cyderes provides compliance support for 5 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

SOC 2HIPAAPCI DSSGDPRISO 27001

Certifications Held

Cyderes holds 2 certifications. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

SOC 2 Type IIPCI DSS

What Should You Ask When Evaluating Cyderes?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to Cyderes and any other provider on your shortlist.

What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.