Presidio

Q: What industries does Presidio serve?

Healthcare, Financial Services, Legal, Government & Public Sector, Retail & E-Commerce, Manufacturing, Education, Media & Entertainment

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Provider Snapshot

Core services: Managed Detection & Response (MDR), Cloud Security, Vulnerability Management +5 more
Platforms: Palo Alto Networks, CrowdStrike, Microsoft Defender +1 more
Client focus: Mid-Market (201-1000), Enterprise (1000+)
Response SLA: 30 minutes
Website: presidio.com

Company Details

Headquarters: New York, NY
Founded: 1993
Employees: 1000+
SOCs: 3
Response SLA: 30 minutes

Pricing

Pricing Model: Custom
Starting Price: Custom quote

About Presidio

Presidio is a leading digital services and solutions provider, ranked among MSSP Alert's Top 250 MSSPs and ChannelE2E's Top 250 Public Cloud MSPs. Backed by BC Partners, Presidio serves enterprise clients across legal, retail, healthcare, government, financial services, and manufacturing with a full-stack cybersecurity portfolio that spans strategy and consulting through implementation and fully managed security operations. Their ISO 27001 and ITIL-certified 24/7 Managed Service Centre in Dublin supports European operations, while their US team delivers MDR, NOC services, and cloud security. Presidio's acquisition of Red Sky Solutions (an MSSP) in 2018 and recent expansion to Ireland through the Ergo acquisition demonstrate continued investment in their security managed services capabilities.

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Services Offered

Presidio offers 8 security services. Click any service to see other providers that offer it.

Managed Detection & Response (MDR)Cloud Security Vulnerability Management Firewall Management Incident Response Endpoint Protection Compliance Management Penetration Testing

Industries Served

Presidio has experience serving 8 industries, including the regulatory requirements and security challenges unique to each.

Healthcare Financial Services Legal Government & Public Sector Retail & E-Commerce Manufacturing EducationMedia & Entertainment

Supported Platforms

Presidio supports 4 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

Palo Alto Networks CrowdStrike Falcon Microsoft Defender Splunk

Client Company Sizes

Presidio serves Mid-Market (201-1000), Enterprise (1000+) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

Mid-Market (201-1000)Enterprise (1000+)

Compliance Frameworks Supported

Presidio provides compliance support for 7 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

SOC 2HIPAAPCI DSSGDPRISO 27001NIST CSFCMMC

Certifications Held

Presidio holds 2 certifications. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

ISO 27001ITIL

What Should You Ask When Evaluating Presidio?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to Presidio and any other provider on your shortlist.

What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.