Swisscom

Q: What industries does Swisscom serve?

Financial Services, Government & Public Sector, Healthcare, Manufacturing, Energy & Utilities

1.8(953 public reviews)

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Provider Snapshot

Core services: Security Operations Center as a Service (SOCaaS), Managed Detection & Response (MDR), Threat Intelligence +3 more
Platforms: Microsoft Defender, Splunk, Palo Alto Networks +1 more
Client focus: Mid-Market (201-1000), Enterprise (1000+)
Response SLA: Not disclosed
Website: swisscom.ch

Company Details

Headquarters: Bern, Switzerland
Founded: 1998
Employees: 1000+
Response SLA: Not disclosed

Pricing

Pricing Model: Custom
Starting Price: Custom quote

About Swisscom

Swisscom is Switzerland's largest telecommunications company and a major managed security services provider in the Swiss market. Their cybersecurity practice delivers managed SOC operations, managed detection and response, threat intelligence, and security consulting from Swiss-based security operations centers. Swisscom's security services benefit from Swiss data sovereignty guarantees and deep understanding of Swiss and European regulatory requirements. The company serves Swiss enterprise and government clients across financial services, healthcare, and public sector, with a strong reputation for handling sensitive data under strict Swiss privacy laws.

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Services Offered

Swisscom offers 6 security services. Click any service to see other providers that offer it.

Security Operations Center as a Service (SOCaaS)Managed Detection & Response (MDR)Threat Intelligence Cloud Security Network Security Monitoring Incident Response

Industries Served

Swisscom has experience serving 5 industries, including the regulatory requirements and security challenges unique to each.

Financial Services Government & Public Sector Healthcare Manufacturing Energy & Utilities

Supported Platforms

Swisscom supports 4 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

Microsoft Defender Splunk Palo Alto Networks Fortinet

Client Company Sizes

Swisscom serves Mid-Market (201-1000), Enterprise (1000+) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

Mid-Market (201-1000)Enterprise (1000+)

Compliance Frameworks Supported

Swisscom provides compliance support for 4 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

ISO 27001GDPRFINMASOC 2

Certifications Held

Swisscom holds 1 certification. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

ISO 27001

What Should You Ask When Evaluating Swisscom?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to Swisscom and any other provider on your shortlist.

What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.