Telefonica Tech

Q: What industries does Telefonica Tech serve?

Telecommunications, Financial Services, Government & Public Sector, Energy & Utilities, Healthcare

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Provider Snapshot

Core services: Managed Detection & Response (MDR), Security Operations Center as a Service (SOCaaS), Vulnerability Management +4 more
Platforms: Palo Alto Networks, Fortinet, Splunk +1 more
Client focus: Mid-Market (201-1000), Enterprise (1000+)
Response SLA: Not disclosed
Website: telefonicatech.com

Company Details

Headquarters: Madrid, Spain
Founded: 2019
Employees: 1000+
Response SLA: Not disclosed

Pricing

Pricing Model: Custom
Starting Price: Custom quote

About Telefonica Tech

Telefonica Tech is the enterprise technology division of Telefonica, one of the world's largest telecommunications companies. Their cybersecurity practice delivers managed security operations from a global network of SOCs, including managed detection and response, managed firewall, vulnerability management, and threat intelligence. Telefonica Tech has a strong market position in Spain, Latin America, Germany, and the UK through its ElevenPaths brand (now integrated). The company serves a wide range of enterprise and government clients, with particular depth in telecommunications, financial services, and critical infrastructure.

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Services Offered

Telefonica Tech offers 7 security services. Click any service to see other providers that offer it.

Managed Detection & Response (MDR)Security Operations Center as a Service (SOCaaS)Vulnerability Management Firewall Management Threat Intelligence Cloud Security Incident Response

Industries Served

Telefonica Tech has experience serving 5 industries, including the regulatory requirements and security challenges unique to each.

Telecommunications Financial Services Government & Public Sector Energy & Utilities Healthcare

Supported Platforms

Telefonica Tech supports 4 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

Palo Alto Networks Fortinet Splunk Microsoft Defender

Client Company Sizes

Telefonica Tech serves Mid-Market (201-1000), Enterprise (1000+) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

Mid-Market (201-1000)Enterprise (1000+)

Compliance Frameworks Supported

Telefonica Tech provides compliance support for 4 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

ISO 27001SOC 2GDPRPCI DSS

Certifications Held

Telefonica Tech holds 1 certification. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

ISO 27001

What Should You Ask When Evaluating Telefonica Tech?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to Telefonica Tech and any other provider on your shortlist.

What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.