Verizon

1.9(417 public reviews)
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Provider Snapshot

Core services
Managed Detection & Response (MDR), Security Operations Center as a Service (SOCaaS), SIEM Management +6 more
Platforms
Palo Alto Networks, Fortinet, Splunk +3 more
Client focus
Mid-Market (201-1000), Enterprise (1000+)
Response SLA
15 minutes
Website
verizon.com

Company Details

Headquarters
Basking Ridge, NJ
Founded
2000
Employees
1000+
SOCs
9
Response SLA
15 minutes

Pricing

Pricing Model
Custom
Starting Price
Custom quote

About Verizon

Verizon Managed Security Services combines network-level visibility from one of the world's largest telecommunications providers with dedicated security operations capabilities. Their annual Data Breach Investigations Report (DBIR) reflects deep threat research that informs their managed services. Verizon is a strong choice for large enterprises that value the integration between network and security operations, particularly those already using Verizon for connectivity and communications infrastructure.

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Industries Served

Verizon has experience serving 8 industries, including the regulatory requirements and security challenges unique to each.

Supported Platforms

Verizon supports 6 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

Client Company Sizes

Verizon serves Mid-Market (201-1000), Enterprise (1000+) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

Compliance Frameworks Supported

Verizon provides compliance support for 5 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

SOC 2HIPAAPCI DSSGDPRISO 27001

Certifications Held

Verizon holds 3 certifications. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

SOC 2 Type IIISO 27001PCI DSS

What Should You Ask When Evaluating Verizon?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to Verizon and any other provider on your shortlist.

  • What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
  • What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
  • What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
  • Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
  • What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.

Market Context

Selected insights from 401 MSSPs in our dataset