ZeroFox

Q: What industries does ZeroFox serve?

Financial Services, Retail & E-Commerce, Technology, Healthcare, Government & Public Sector, Energy & Utilities, Defense & Aerospace

3.7(10 public reviews)

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Provider Snapshot

Core services: Threat Intelligence, Incident Response, Compliance Management +1 more
Platforms: Splunk, Microsoft Defender, IBM QRadar +1 more
Client focus: Mid-Market (201-1000), Enterprise (1000+)
Response SLA: 30 minutes
Website: zerofox.com

Company Details

Headquarters: Baltimore, MD
Founded: 2013
Employees: 200-500
SOCs: 1
Response SLA: 30 minutes

Pricing

Pricing Model: Custom
Starting Price: Custom quote

About ZeroFox

ZeroFox is a Baltimore, Maryland-based cybersecurity company that specializes in external cybersecurity — protecting organizations from threats that originate outside their network perimeter. Their managed services include digital risk protection, external attack surface monitoring, brand protection, dark web monitoring, and adversary disruption. ZeroFox acquired LookingGlass Cyber Solutions, integrating their comprehensive external threat intelligence and attack surface management capabilities, including the scoutPRIME platform. The combined company serves Fortune 500 companies, financial institutions, and US government agencies with particular strength in critical infrastructure protection and nation-state threat monitoring. ZeroFox fills a unique niche in the managed security ecosystem by focusing on the external threat landscape rather than internal monitoring, making them complementary to traditional MDR and SIEM providers.

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Services Offered

ZeroFox offers 4 security services. Click any service to see other providers that offer it.

Threat Intelligence Incident Response Compliance Management Vulnerability Management

Industries Served

ZeroFox has experience serving 7 industries, including the regulatory requirements and security challenges unique to each.

Financial Services Retail & E-Commerce Technology Healthcare Government & Public Sector Energy & Utilities Defense & Aerospace

Supported Platforms

ZeroFox supports 4 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

Splunk Microsoft Defender IBM QRadar Microsoft Sentinel

Client Company Sizes

ZeroFox serves Mid-Market (201-1000), Enterprise (1000+) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

Mid-Market (201-1000)Enterprise (1000+)

Compliance Frameworks Supported

ZeroFox provides compliance support for 6 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

SOC 2GDPRHIPAAPCI DSSNIST CSFFedRAMP

Certifications Held

ZeroFox holds 2 certifications. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

SOC 2 Type IIFedRAMP Authorized

What Should You Ask When Evaluating ZeroFox?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to ZeroFox and any other provider on your shortlist.

What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.