12 Points Technologies

Q: What industries does 12 Points Technologies serve?

Government & Public Sector, Legal

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Provider Snapshot

Core services: Managed Detection & Response (MDR), Vulnerability Management, Endpoint Protection +3 more
Client focus: SMB (51-200), Mid-Market (201-1000)
Response SLA: Not disclosed
Website: 12pointsinc.com

Company Details

Headquarters: Omaha, NE
Founded: 2013
Employees: 51-200
Response SLA: Not disclosed

Pricing

Pricing Model: Custom
Starting Price: Custom quote

About 12 Points Technologies

Founded in 2013, 12 Points Technologies takes a Secure by Design philosophy where security is the first consideration for every tool, application, and process. Their multi-layered security model includes advanced threat protection, vulnerability management, endpoint protection with zero-trust application control, AI-based email security, incident detection and response, and network monitoring. They also operate a digital forensics practice serving law enforcement and legal cases. As a veteran-owned and half-woman-owned business, they bring a disciplined, mission-driven approach to protecting small and mid-sized businesses in the Omaha area and beyond.

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Services Offered

12 Points Technologies offers 6 security services. Click any service to see other providers that offer it.

Managed Detection & Response (MDR)Vulnerability Management Endpoint Protection Email Security Network Security Monitoring Security Awareness Training

Industries Served

12 Points Technologies has experience serving 2 industries, including the regulatory requirements and security challenges unique to each.

Government & Public Sector Legal

Client Company Sizes

12 Points Technologies serves SMB (51-200), Mid-Market (201-1000) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

SMB (51-200)Mid-Market (201-1000)

What Should You Ask When Evaluating 12 Points Technologies?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to 12 Points Technologies and any other provider on your shortlist.

What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.