Abacus: MSSP Provider Profile

Last reviewed August 6, 2026How we evaluate providers

Review scores by source

TrustRadius6.0 on a 1 to 10 scaleBased on 35 public reviews

Each score above is published by the source named next to it. MSSPProviders.io reports these figures as published and does not calculate a rating of its own.

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Provider Snapshot

Core services: Managed Detection & Response (MDR), Endpoint Protection, Cloud Security +5 more
Platforms: CrowdStrike, Microsoft Defender, Palo Alto Networks
Client focus: SMB (51-200), Mid-Market (201-1000)
Response SLA: 15 minutes
Website: abacusgroupllc.com

Abacus is a New York security operations team of 51-200 staff running one SOC in the US, with a 15 minute response time SLA covering Managed Detection & Response (MDR), Endpoint Protection, Cloud Security and Identity & Access Management. It serves SMB (51-200) and Mid-Market (201-1000) Financial Services firms, backing them with SOC 2 Type II certification and SEC/FINRA, GDPR and NIST CSF compliance support.

Company Details

Headquarters: New York, NY
Founded: 2008
Employees: 51-200
SOCs: 1
Response SLA: 15 minutes

Pricing

Pricing Model: Per user
Starting Price: Custom quote

About Abacus

Abacus Group is a managed IT and cybersecurity services provider headquartered in New York City, exclusively serving the alternative investment industry including hedge funds, private equity firms, and family offices. Their cybersecurity services are tailored to the unique regulatory and operational requirements of financial services firms, including SEC compliance, SOC 2 assessments, and advanced threat protection. Abacus Group understands the specific technology needs and regulatory pressures of investment management firms, making them a specialized partner for organizations that need both operational IT support and robust security aligned with financial industry requirements.

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Services Offered

Abacus offers 8 security services. Click any service to see other providers that offer it.

Managed Detection & Response (MDR)Endpoint Protection Cloud Security Email Security Vulnerability Management Compliance Management Identity & Access Management (IAM)Network Security Monitoring

Industries Served

Abacus has experience serving 1 industry, including the regulatory requirements and security challenges unique to each.

Financial Services

Supported Platforms

Abacus supports 3 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

CrowdStrike Falcon Microsoft Defender Palo Alto Networks

Client Company Sizes

Abacus serves SMB (51-200), Mid-Market (201-1000) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

SMB (51-200)Mid-Market (201-1000)

Compliance Frameworks Supported

Abacus provides compliance support for 4 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

SOC 2SEC/FINRAGDPRNIST CSF

Certifications Held

Abacus holds 1 certification. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

SOC 2 Type II

Abacus Categories and Capabilities

These comparisons and profile attributes are based only on listed services, customer fit, technology support, and verified research data.

Listed in and relevant comparisons

Healthcare MSSPsListed healthcare experience Managed SIEM ProvidersVerified managed SIEM capability or listed SIEM service MDR ProvidersVerified MDR capability or listed MDR service MSSPs for Small BusinessListed small-business or startup client focus

Regions served

Global

Verified capabilities

24/7 Monitoring
Managed Detection & Response
Managed SIEM
Managed EDR
Threat Hunting
Incident Response Retainer
Vulnerability Management
Cloud Security
Identity Security
Email Security
Network Security
Endpoint Security
Compliance Services
Managed Firewall
SOC as a Service
Log Management
DFIR Services
Red Team Services

What Should You Ask When Evaluating Abacus?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to Abacus and any other provider on your shortlist.

What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.