BetterWorld Technology

Q: What industries does BetterWorld Technology serve?

Healthcare, Financial Services, Technology, Education, Nonprofit

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Provider Snapshot

Core services: Managed Detection & Response (MDR), Endpoint Protection, Network Security Monitoring +4 more
Client focus: SMB (51-200), Mid-Market (201-1000)
Response SLA: Not disclosed
Website: betterworldtechnology.com

Company Details

Headquarters: Oak Brook, IL
Founded: 2002
Employees: 51-200
Response SLA: Not disclosed

Pricing

Pricing Model: Custom
Starting Price: Custom quote

About BetterWorld Technology

BetterWorld Technology combines managed IT services with comprehensive cybersecurity solutions to protect businesses from evolving threats. As a Certified B Corporation with SOC 2 attestation, they bring a values-driven approach to technology management, serving organizations across multiple industries. Their three core business lines — Managed Services, Cybersecurity, and Professional Services — provide end-to-end IT support including remote monitoring, network management, backup and disaster recovery, and managed security. Recognized on CRN's MSP 500 and Tech Elite 250 lists, they have built a reputation for responsive, cost-effective IT and security services.

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Services Offered

BetterWorld Technology offers 7 security services. Click any service to see other providers that offer it.

Managed Detection & Response (MDR)Endpoint Protection Network Security Monitoring Cloud Security Vulnerability Management Security Awareness Training Email Security

Industries Served

BetterWorld Technology has experience serving 5 industries, including the regulatory requirements and security challenges unique to each.

Healthcare Financial Services Technology Education Nonprofit

Client Company Sizes

BetterWorld Technology serves SMB (51-200), Mid-Market (201-1000) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

SMB (51-200)Mid-Market (201-1000)

Compliance Frameworks Supported

BetterWorld Technology provides compliance support for 2 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

SOC 2HIPAA

Certifications Held

BetterWorld Technology holds 1 certification. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

SOC 2 Type II

What Should You Ask When Evaluating BetterWorld Technology?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to BetterWorld Technology and any other provider on your shortlist.

What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.