Cloudfall

Q: What industries does Cloudfall serve?

Financial Services, Technology, Manufacturing, Retail & E-Commerce

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Provider Snapshot

Core services: Security Operations Center as a Service (SOCaaS), Cloud Security, Managed Detection & Response (MDR) +4 more
Client focus: Mid-Market (201-1000), Enterprise (1000+)
Response SLA: 15 minutes
Website: cloudfall.cn

Company Details

Headquarters: Shanghai, China
Founded: 2016
Employees: 51-200
SOCs: 1
Response SLA: 15 minutes

Pricing

Pricing Model: Custom
Starting Price: Custom quote

About Cloudfall

Cloudfall is a cybersecurity services provider based in Shanghai, China, delivering managed security operations, cloud security, and threat intelligence to enterprises across China and the Asia-Pacific region. They provide 24/7 security monitoring, incident response, and vulnerability management tailored to the Chinese market and regulatory environment. Cloudfall helps organizations navigate China's unique cybersecurity regulatory landscape while protecting against sophisticated cyber threats targeting the region. They serve enterprises in financial services, technology, manufacturing, and e-commerce sectors.

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Services Offered

Cloudfall offers 7 security services. Click any service to see other providers that offer it.

Security Operations Center as a Service (SOCaaS)Cloud Security Managed Detection & Response (MDR)Threat Intelligence Vulnerability Management Incident Response Penetration Testing

Industries Served

Cloudfall has experience serving 4 industries, including the regulatory requirements and security challenges unique to each.

Financial Services Technology Manufacturing Retail & E-Commerce

Client Company Sizes

Cloudfall serves Mid-Market (201-1000), Enterprise (1000+) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

Mid-Market (201-1000)Enterprise (1000+)

Compliance Frameworks Supported

Cloudfall provides compliance support for 2 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

ISO 27001PCI DSS

Certifications Held

Cloudfall holds 1 certification. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

ISO 27001

What Should You Ask When Evaluating Cloudfall?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to Cloudfall and any other provider on your shortlist.

What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.