Custom Computer Specialists

Q: What industries does Custom Computer Specialists serve?

Healthcare, Financial Services, Education, Nonprofit, Legal

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Provider Snapshot

Core services: Managed Detection & Response (MDR), Endpoint Protection, Network Security Monitoring +5 more
Platforms: SentinelOne, Fortinet, Microsoft Defender
Client focus: SMB (51-200), Mid-Market (201-1000)
Response SLA: 1 hour
Website: customonline.com

Company Details

Headquarters: Hauppauge, NY
Founded: 1979
Employees: 51-200
SOCs: 1
Response SLA: 1 hour

Pricing

Pricing Model: Per user
Starting Price: Custom quote

About Custom Computer Specialists

Custom Computer Specialists has been delivering managed IT and cybersecurity services from their Long Island, New York headquarters for over 40 years. They provide comprehensive security operations including 24/7 monitoring, endpoint detection and response, vulnerability management, and security awareness training. Custom specializes in serving mid-market organizations across the Northeast, with particular expertise in healthcare, financial services, and education. Their approach combines proactive security monitoring with responsive support, helping organizations maintain strong security postures without the overhead of building large in-house security teams.

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Services Offered

Custom Computer Specialists offers 8 security services. Click any service to see other providers that offer it.

Managed Detection & Response (MDR)Endpoint Protection Network Security Monitoring Vulnerability Management Security Awareness Training Cloud Security Email Security Firewall Management

Industries Served

Custom Computer Specialists has experience serving 5 industries, including the regulatory requirements and security challenges unique to each.

Healthcare Financial Services Education Nonprofit Legal

Supported Platforms

Custom Computer Specialists supports 3 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

SentinelOne Fortinet Microsoft Defender

Client Company Sizes

Custom Computer Specialists serves SMB (51-200), Mid-Market (201-1000) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

SMB (51-200)Mid-Market (201-1000)

Compliance Frameworks Supported

Custom Computer Specialists provides compliance support for 4 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

HIPAAPCI DSSSOC 2NIST CSF

Certifications Held

Custom Computer Specialists holds 1 certification. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

SOC 2 Type II

What Should You Ask When Evaluating Custom Computer Specialists?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to Custom Computer Specialists and any other provider on your shortlist.

What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.