Neosecure

Q: What industries does Neosecure serve?

Financial Services, Retail & E-Commerce, Energy & Utilities, Manufacturing

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Provider Snapshot

Core services: Security Operations Center as a Service (SOCaaS), Managed Detection & Response (MDR), Vulnerability Management +3 more
Platforms: Fortinet, Palo Alto Networks, Splunk +1 more
Client focus: Mid-Market (201-1000), Enterprise (1000+)
Response SLA: Not disclosed
Website: sek.io

Company Details

Headquarters: Santiago, Chile
Founded: 1999
Employees: 200-500
Response SLA: Not disclosed

Pricing

Pricing Model: Custom
Starting Price: Custom quote

About Neosecure

Neosecure, now operating as NeoSecure by SEK after acquisition by Patria Investments, is the largest independent MSSP in Latin America's Southern Cone with over 33% market share according to Frost & Sullivan. The company operates Cyber Defense Centers in Santiago and Buenos Aires with Cyber Response Centers in Colombia and Peru, providing 24/7 managed security monitoring, managed detection and response, vulnerability management, and security consulting. NeoSecure has deep expertise in the Latin American threat landscape and regulatory environment, serving financial services, retail, and mining organizations. The company was founded in 1999 and has been a pioneer in establishing professional managed security services in the region.

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Services Offered

Neosecure offers 6 security services. Click any service to see other providers that offer it.

Security Operations Center as a Service (SOCaaS)Managed Detection & Response (MDR)Vulnerability Management Firewall Management Incident Response Compliance Management

Industries Served

Neosecure has experience serving 4 industries, including the regulatory requirements and security challenges unique to each.

Financial Services Retail & E-Commerce Energy & Utilities Manufacturing

Supported Platforms

Neosecure supports 4 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

Fortinet Palo Alto Networks Splunk Microsoft Defender

Client Company Sizes

Neosecure serves Mid-Market (201-1000), Enterprise (1000+) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

Mid-Market (201-1000)Enterprise (1000+)

Compliance Frameworks Supported

Neosecure provides compliance support for 3 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

ISO 27001PCI DSSSOC 2

Certifications Held

Neosecure holds 1 certification. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

ISO 27001

What Should You Ask When Evaluating Neosecure?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to Neosecure and any other provider on your shortlist.

What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.