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Novacoast: Wichita MSSP

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Provider Snapshot

Core services
Managed Detection & Response (MDR), Security Operations Center as a Service (SOCaaS), Identity & Access Management (IAM) +4 more
Platforms
Splunk, Microsoft Sentinel, CrowdStrike +3 more
Client focus
Mid-Market (201-1000), Enterprise (1000+)
Response SLA
30 minutes
Website
novacoast.com

Novacoast, headquartered in Wichita, KS, runs four security operations centers located in US (California; Michigan), UK, and Guatemala. It serves mid-market and enterprise Financial Services, Healthcare, Government & Public Sector, Education, Manufacturing, and Technology teams, delivering Managed Detection & Response (MDR), Identity & Access Management, and Penetration Testing on Splunk, Microsoft Sentinel, and CrowdStrike, under a 30 minute response time commitment.

Company Details

Headquarters
Wichita, KS
Founded
1996
Employees
200-500
SOCs
4
Response SLA
30 minutes

Pricing

Pricing Model
Subscription
Starting Price
Custom quote

About Novacoast

Founded in 1996 in Santa Barbara and now headquartered in Wichita, Kansas, Novacoast has nearly three decades of experience delivering managed security, advisory, and software development services to enterprise clients. Their global SOC network spans California, Michigan, the UK, and Guatemala City, providing true follow-the-sun coverage for organizations requiring continuous monitoring. Novacoast's service portfolio covers the full security lifecycle from strategic advisory and identity and access management through managed security operations, penetration testing, and incident response. Their team of 350+ specialists has deep expertise across leading security platforms and verticals including financial services, government, healthcare, and education, and they are known for delivering high-quality, personalized service at enterprise scale.

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Industries Served

Novacoast has experience serving 6 industries, including the regulatory requirements and security challenges unique to each.

Supported Platforms

Novacoast supports 6 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

Client Company Sizes

Novacoast serves Mid-Market (201-1000), Enterprise (1000+) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

Compliance Frameworks Supported

Novacoast provides compliance support for 7 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

SOC 2HIPAAPCI DSSGDPRISO 27001CMMCFedRAMP

Certifications Held

Novacoast holds 2 certifications. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

SOC 2 Type IIISO 27001

Novacoast Categories and Capabilities

These comparisons and profile attributes are based only on listed services, customer fit, technology support, and verified research data.

Regions served

  • Global
  • North America
  • United Kingdom

Verified capabilities

  • 24/7 Monitoring
  • Managed Detection & Response
  • Managed SIEM
  • Managed EDR
  • Threat Hunting
  • Incident Response Retainer
  • Vulnerability Management
  • Identity Security
  • Network Security
  • Endpoint Security
  • Compliance Services
  • Managed Firewall
  • SOC as a Service
  • DFIR Services
  • Red Team Services

What Should You Ask When Evaluating Novacoast?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to Novacoast and any other provider on your shortlist.

  • What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
  • What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
  • What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
  • Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
  • What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.

Market Context

Selected insights from 404 MSSPs in our dataset