Novacoast

Q: What industries does Novacoast serve?

Financial Services, Healthcare, Government & Public Sector, Education, Manufacturing, Technology

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Provider Snapshot

Core services: Managed Detection & Response (MDR), Security Operations Center as a Service (SOCaaS), Identity & Access Management (IAM) +4 more
Platforms: Splunk, Microsoft Sentinel, CrowdStrike +3 more
Client focus: Mid-Market (201-1000), Enterprise (1000+)
Response SLA: 30 minutes
Website: novacoast.com

Company Details

Headquarters: Wichita, KS
Founded: 1996
Employees: 200-500
SOCs: 4
Response SLA: 30 minutes

Pricing

Pricing Model: Subscription
Starting Price: Custom quote

About Novacoast

Founded in 1996 in Santa Barbara and now headquartered in Wichita, Kansas, Novacoast has nearly three decades of experience delivering managed security, advisory, and software development services to enterprise clients. Their global SOC network spans California, Michigan, the UK, and Guatemala City, providing true follow-the-sun coverage for organizations requiring continuous monitoring. Novacoast's service portfolio covers the full security lifecycle from strategic advisory and identity and access management through managed security operations, penetration testing, and incident response. Their team of 350+ specialists has deep expertise across leading security platforms and verticals including financial services, government, healthcare, and education, and they are known for delivering high-quality, personalized service at enterprise scale.

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Services Offered

Novacoast offers 7 security services. Click any service to see other providers that offer it.

Managed Detection & Response (MDR)Security Operations Center as a Service (SOCaaS)Identity & Access Management (IAM)Penetration Testing Cloud Security Vulnerability Management Incident Response

Industries Served

Novacoast has experience serving 6 industries, including the regulatory requirements and security challenges unique to each.

Financial Services Healthcare Government & Public Sector Education Manufacturing Technology

Supported Platforms

Novacoast supports 6 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

Splunk Microsoft Sentinel CrowdStrike Falcon SentinelOne Palo Alto Networks IBM QRadar

Client Company Sizes

Novacoast serves Mid-Market (201-1000), Enterprise (1000+) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

Mid-Market (201-1000)Enterprise (1000+)

Compliance Frameworks Supported

Novacoast provides compliance support for 7 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

SOC 2HIPAAPCI DSSGDPRISO 27001CMMCFedRAMP

Certifications Held

Novacoast holds 2 certifications. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

SOC 2 Type IIISO 27001

What Should You Ask When Evaluating Novacoast?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to Novacoast and any other provider on your shortlist.

What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.