Novawatch

Q: What industries does Novawatch serve?

Healthcare, Financial Services, Manufacturing, Technology, Retail & E-Commerce

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Provider Snapshot

Core services: Security Operations Center as a Service (SOCaaS), Managed Detection & Response (MDR), SIEM Management +4 more
Platforms: Splunk, CrowdStrike, SentinelOne +1 more
Client focus: SMB (51-200), Mid-Market (201-1000)
Response SLA: 15 minutes
Website: novawatch.com

Company Details

Headquarters: Scottsdale, AZ
Founded: 2015
Employees: 51-200
SOCs: 1
Response SLA: 15 minutes

Pricing

Pricing Model: Tiered
Starting Price: Custom quote

About Novawatch

Novawatch is a managed security services provider headquartered in Scottsdale, Arizona, delivering enterprise-grade security operations to mid-market organizations. Their 24/7 Security Operations Center provides comprehensive threat monitoring, detection, and response across endpoints, networks, and cloud environments. Novawatch combines advanced SIEM technology with experienced security analysts to deliver high-quality MDR services, vulnerability management, and compliance support. Their approach focuses on reducing the security gap between mid-market organizations and larger enterprises by providing accessible, expert-driven security operations.

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Services Offered

Novawatch offers 7 security services. Click any service to see other providers that offer it.

Security Operations Center as a Service (SOCaaS)Managed Detection & Response (MDR)SIEM Management Vulnerability Management Compliance Management Endpoint Protection Cloud Security

Industries Served

Novawatch has experience serving 5 industries, including the regulatory requirements and security challenges unique to each.

Healthcare Financial Services Manufacturing Technology Retail & E-Commerce

Supported Platforms

Novawatch supports 4 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

Splunk CrowdStrike Falcon SentinelOne Fortinet

Client Company Sizes

Novawatch serves SMB (51-200), Mid-Market (201-1000) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

SMB (51-200)Mid-Market (201-1000)

Compliance Frameworks Supported

Novawatch provides compliance support for 5 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

SOC 2HIPAAPCI DSSNIST CSFCMMC

Certifications Held

Novawatch holds 1 certification. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

SOC 2 Type II

What Should You Ask When Evaluating Novawatch?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to Novawatch and any other provider on your shortlist.

What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.