one IT

Q: What industries does one IT serve?

Financial Services, Manufacturing, Retail & E-Commerce, Healthcare

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Provider Snapshot

Core services: Managed Detection & Response (MDR), Cloud Security, Vulnerability Management +3 more
Platforms: Fortinet, Microsoft Defender, Palo Alto Networks
Client focus: SMB (51-200), Mid-Market (201-1000)
Response SLA: 30 minutes
Website: oneit.com.mx

Company Details

Headquarters: Zapopan, Mexico
Founded: 2010
Employees: 51-200
SOCs: 1
Response SLA: 30 minutes

Pricing

Pricing Model: Custom
Starting Price: Custom quote

About one IT

one IT is a managed IT and cybersecurity services provider based in Zapopan, Jalisco, Mexico, delivering comprehensive security and technology solutions to organizations across Mexico. Their services include managed security monitoring, vulnerability management, cloud security, and compliance consulting. one IT helps Mexican enterprises navigate the evolving cybersecurity landscape while meeting local and international regulatory requirements.

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Services Offered

one IT offers 6 security services. Click any service to see other providers that offer it.

Managed Detection & Response (MDR)Cloud Security Vulnerability Management Endpoint Protection Compliance Management Network Security Monitoring

Industries Served

one IT has experience serving 4 industries, including the regulatory requirements and security challenges unique to each.

Financial Services Manufacturing Retail & E-Commerce Healthcare

Supported Platforms

one IT supports 3 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

Fortinet Microsoft Defender Palo Alto Networks

Client Company Sizes

one IT serves SMB (51-200), Mid-Market (201-1000) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

SMB (51-200)Mid-Market (201-1000)

Compliance Frameworks Supported

one IT provides compliance support for 3 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

ISO 27001PCI DSSSOC 2

Certifications Held

one IT holds 1 certification. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

ISO 27001

What Should You Ask When Evaluating one IT?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to one IT and any other provider on your shortlist.

What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.