PDI Technologies

Q: What industries does PDI Technologies serve?

Retail & E-Commerce, Energy & Utilities, Manufacturing

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Provider Snapshot

Core services: Managed Detection & Response (MDR), Vulnerability Management, Compliance Management +4 more
Platforms: CrowdStrike, Fortinet, Splunk
Client focus: Mid-Market (201-1000), Enterprise (1000+)
Response SLA: 30 minutes
Website: pditechnologies.com

Company Details

Headquarters: Alpharetta, GA
Founded: 1983
Employees: 1000+
SOCs: 1
Response SLA: 30 minutes

Pricing

Pricing Model: Custom
Starting Price: Custom quote

About PDI Technologies

PDI Technologies delivers managed security services alongside enterprise software solutions specifically built for the convenience retail and petroleum wholesale industries. Their cybersecurity offerings include 24/7 security monitoring, vulnerability management, PCI DSS compliance support, and incident response tailored to the unique technology environments of fuel retailers and distributors. PDI's deep vertical expertise means they understand the specific threats and compliance requirements facing convenience stores, gas stations, and fuel distribution networks, making them a specialized security partner for this industry segment.

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Services Offered

PDI Technologies offers 7 security services. Click any service to see other providers that offer it.

Managed Detection & Response (MDR)Vulnerability Management Compliance Management Endpoint Protection Network Security Monitoring Incident Response Cloud Security

Industries Served

PDI Technologies has experience serving 3 industries, including the regulatory requirements and security challenges unique to each.

Retail & E-Commerce Energy & Utilities Manufacturing

Supported Platforms

PDI Technologies supports 3 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

CrowdStrike Falcon Fortinet Splunk

Client Company Sizes

PDI Technologies serves Mid-Market (201-1000), Enterprise (1000+) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

Mid-Market (201-1000)Enterprise (1000+)

Compliance Frameworks Supported

PDI Technologies provides compliance support for 4 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

PCI DSSSOC 2HIPAANIST CSF

Certifications Held

PDI Technologies holds 2 certifications. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

SOC 2 Type IIPCI DSS

What Should You Ask When Evaluating PDI Technologies?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to PDI Technologies and any other provider on your shortlist.

What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.