Perch Security

Q: What industries does Perch Security serve?

Healthcare, Financial Services, Education, Government & Public Sector, Nonprofit, Legal

2.7(15 public reviews)

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Provider Snapshot

Core services: Managed Detection & Response (MDR), SIEM Management, Network Security Monitoring +3 more
Platforms: Microsoft Defender, Sophos, Fortinet +1 more
Client focus: Startups (1-50), SMB (51-200), Mid-Market (201-1000)
Response SLA: 1 hour
Website: connectwise.com

Company Details

Headquarters: Tampa, FL
Founded: 2016
Employees: 51-200
SOCs: 1
Response SLA: 1 hour

Pricing

Pricing Model: Per device
Starting Price: Custom quote

About Perch Security

Perch Security emphasizes community-driven threat intelligence, aggregating anonymized threat data across their customer base to improve detection for all participants. Their co-managed model gives IT teams visibility into their security posture while Perch analysts handle the complex work of threat investigation and response. Built specifically for the MSP channel and small business market, Perch balances sophisticated detection capabilities with the simplicity and pricing that smaller organizations require. Their platform includes network traffic analysis, log management, and endpoint monitoring in an integrated package.

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Services Offered

Perch Security offers 6 security services. Click any service to see other providers that offer it.

Managed Detection & Response (MDR)SIEM Management Network Security Monitoring Threat Intelligence Endpoint Protection Compliance Management

Industries Served

Perch Security has experience serving 6 industries, including the regulatory requirements and security challenges unique to each.

Healthcare Financial Services Education Government & Public Sector Nonprofit Legal

Supported Platforms

Perch Security supports 4 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

Microsoft Defender Sophos Fortinet Elastic Security

Client Company Sizes

Perch Security serves Startups (1-50), SMB (51-200), Mid-Market (201-1000) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

Startups (1-50)SMB (51-200)Mid-Market (201-1000)

Compliance Frameworks Supported

Perch Security provides compliance support for 3 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

SOC 2HIPAAPCI DSS

Certifications Held

Perch Security holds 1 certification. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

SOC 2 Type II

What Should You Ask When Evaluating Perch Security?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to Perch Security and any other provider on your shortlist.

What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.