Perch Security: Tampa MSSP
Review scores by source
- Trustpilot2.0 on a 1 to 5 scaleBased on 15 public reviews
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Provider Snapshot
- Core services
- Managed Detection & Response (MDR), SIEM Management, Network Security Monitoring +3 more
- Platforms
- Microsoft Defender, Sophos, Fortinet +1 more
- Client focus
- Startups (1-50), SMB (51-200), Mid-Market (201-1000)
- Response SLA
- 1 hour
- Website
- connectwise.com
Perch Security is a Tampa, FL provider of Managed Detection & Response (MDR), SIEM Management, Network Security Monitoring, Threat Intelligence, Endpoint Protection and Compliance Management, run from a single security operations center in the US. It serves startups, SMB and mid-market organizations in Healthcare, Financial Services, Education, Government & Public Sector, Nonprofit and Legal, backing SOC 2, HIPAA and PCI DSS work with a one hour response commitment.
Company Details
- Headquarters
- Tampa, FL
- Founded
- 2016
- Employees
- 51-200
- SOCs
- 1
- Response SLA
- 1 hour
Pricing
- Pricing Model
- Per device
- Starting Price
- Custom quote
About Perch Security
Perch Security emphasizes community-driven threat intelligence, aggregating anonymized threat data across their customer base to improve detection for all participants. Their co-managed model gives IT teams visibility into their security posture while Perch analysts handle the complex work of threat investigation and response. Built specifically for the MSP channel and small business market, Perch balances sophisticated detection capabilities with the simplicity and pricing that smaller organizations require. Their platform includes network traffic analysis, log management, and endpoint monitoring in an integrated package.
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Get started on For ProvidersServices Offered
Perch Security offers 6 security services. Click any service to see other providers that offer it.
Industries Served
Perch Security has experience serving 6 industries, including the regulatory requirements and security challenges unique to each.
Supported Platforms
Perch Security supports 4 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.
Client Company Sizes
Perch Security serves Startups (1-50), SMB (51-200), Mid-Market (201-1000) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.
Compliance Frameworks Supported
Perch Security provides compliance support for 3 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.
Certifications Held
Perch Security holds 1 certification. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.
Perch Security Categories and Capabilities
These comparisons and profile attributes are based only on listed services, customer fit, technology support, and verified research data.
Listed in and relevant comparisons
Regions served
- Australia & New Zealand
- Europe
- Global
Verified capabilities
- 24/7 Monitoring
- Managed Detection & Response
- Managed SIEM
- Managed EDR
- Incident Response Retainer
- Vulnerability Management
- Cloud Security
- Identity Security
- Email Security
- Network Security
- Endpoint Security
- Compliance Services
- SOC as a Service
- Log Management
Technology integrations
- Bitdefender GravityZone
- SentinelOne Singularity
- Elastic Security
- Microsoft Azure
- Proofpoint
What Should You Ask When Evaluating Perch Security?
Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to Perch Security and any other provider on your shortlist.
- What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
- What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
- What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
- Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
- What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.
Coverage and Credentials
What security services does Perch Security provide?
Perch Security provides Managed Detection & Response (MDR), SIEM Management, Network Security Monitoring, Threat Intelligence, Endpoint Protection, and Compliance Management.
Which industries does Perch Security serve?
Perch Security serves Healthcare, Financial Services, Education, Government & Public Sector, Nonprofit, and Legal.
What size organizations does Perch Security support?
Perch Security supports Startups (1-50), SMB (51-200), and Mid-Market (201-1000) organizations.
Which security platforms does Perch Security work with?
Perch Security works with Microsoft Defender, Sophos, Fortinet, and Elastic Security.
Where does Perch Security operate security operations centers?
Perch Security operates security operations centers in US.
How many security operations centers does Perch Security operate?
Perch Security operates 1 security operations center.
How quickly does Perch Security respond to incidents?
Perch Security states a response time SLA of 1 hour.
Which compliance frameworks does Perch Security support?
Perch Security supports SOC 2, HIPAA, and PCI DSS.
Which certifications does Perch Security hold?
Perch Security holds SOC 2 Type II.
Market Context
Selected insights from 404 MSSPs in our dataset
- Platform5% of MSSPs support Sophos
- Platform48% of MSSPs support Fortinet
- Industry54% of MSSPs serve Education organizations
- Industry57% of MSSPs serve Government & Public Sector organizations
- Compliance58% of MSSPs support HIPAA compliance
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Market Intelligence
Market Intel AvailableMarket intelligence data for this provider is available through the MSSPProviders API. Pricing signals, coverage data, and sourced market insights.
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