Pondurance

Q: What industries does Pondurance serve?

Healthcare, Manufacturing, Government & Public Sector, Financial Services, Education, Technology

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Provider Snapshot

Core services: Managed Detection & Response (MDR), SIEM Management, Vulnerability Management +4 more
Platforms: Splunk, CrowdStrike, SentinelOne +2 more
Client focus: SMB (51-200), Mid-Market (201-1000)
Response SLA: 15 minutes
Website: pondurance.com

Company Details

Headquarters: Indianapolis, IN
Founded: 2008
Employees: 200-500
SOCs: 1
Response SLA: 15 minutes

Pricing

Pricing Model: Flat monthly
Starting Price: Custom quote

About Pondurance

Pondurance was founded in 2008 in Indianapolis and has built a strong reputation as a human-first MDR provider with all operations conducted from US-based security operations centers. Their Cyber Risk Management Platform combines SIEM, MDR, vulnerability management, and compliance reporting into a unified managed offering — simplifying security for mid-market organizations that don't have the internal resources to manage disparate tools. Pondurance has been recognized in Gartner's Market Guide for MDR and is particularly well-regarded for its work in healthcare, manufacturing, and state/local government, sectors where compliance requirements are complex and the threat of ransomware and business email compromise is high. Their flat-rate MDR pricing model provides budget predictability for mid-size organizations.

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Services Offered

Pondurance offers 7 security services. Click any service to see other providers that offer it.

Managed Detection & Response (MDR)SIEM Management Vulnerability Management Threat Intelligence Incident Response Compliance Management Cloud Security

Industries Served

Pondurance has experience serving 6 industries, including the regulatory requirements and security challenges unique to each.

Healthcare Manufacturing Government & Public Sector Financial Services Education Technology

Supported Platforms

Pondurance supports 5 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

Splunk CrowdStrike Falcon SentinelOne Microsoft Defender Tenable

Client Company Sizes

Pondurance serves SMB (51-200), Mid-Market (201-1000) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

SMB (51-200)Mid-Market (201-1000)

Compliance Frameworks Supported

Pondurance provides compliance support for 7 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

SOC 2HIPAAPCI DSSNIST CSFNIST 800-171CMMCFERPA

Certifications Held

Pondurance holds 1 certification. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

SOC 2 Type II

What Should You Ask When Evaluating Pondurance?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to Pondurance and any other provider on your shortlist.

What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.