Proact IT

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Provider Snapshot

Core services
Security Operations Center as a Service (SOCaaS), Endpoint Protection, Cloud Security +1 more
Platforms
Microsoft Defender, Fortinet
Client focus
SMB (51-200), Mid-Market (201-1000)
Response SLA
Not disclosed
Website
proact.eu

Company Details

Headquarters
Stockholm, Sweden
Founded
1994
Employees
500-1000
0
Response SLA
Not disclosed

Pricing

Pricing Model
Custom
Starting Price
Custom quote

About Proact IT

Proact IT Group is a Stockholm-listed Nordic IT services company that delivers managed security services alongside cloud and infrastructure management. Their security practice includes managed SOC monitoring, endpoint protection, vulnerability management, and backup/recovery services. Proact operates across Sweden, Norway, Denmark, Finland, the Netherlands, and the UK, serving mid-market organizations. The company integrates cybersecurity with their broader managed IT infrastructure operations, providing Nordic organizations with a comprehensive technology operations partner.

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Services Offered

Proact IT offers 4 security services. Click any service to see other providers that offer it.

Industries Served

Proact IT has experience serving 4 industries, including the regulatory requirements and security challenges unique to each.

Supported Platforms

Proact IT supports 2 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

Client Company Sizes

Proact IT serves SMB (51-200), Mid-Market (201-1000) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

Compliance Frameworks Supported

Proact IT provides compliance support for 3 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

ISO 27001GDPRSOC 2

Certifications Held

Proact IT holds 1 certification. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

ISO 27001

What Should You Ask When Evaluating Proact IT?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to Proact IT and any other provider on your shortlist.

  • What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
  • What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
  • What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
  • Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
  • What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.

Market Context

Selected insights from 401 MSSPs in our dataset

  • Platform48% of MSSPs support Fortinet
  • Industry57% of MSSPs serve Government & Public Sector organizations
  • Industry54% of MSSPs serve Education organizations
  • Compliance54% of MSSPs support ISO 27001 compliance
  • Compliance45% of MSSPs support GDPR compliance

Market Intelligence

Market Intel Available

Market intelligence data for this provider is available through the MSSPProviders API. Pricing signals, coverage data, and sourced market insights.

Market intelligence available via API