Proficio

Q: What industries does Proficio serve?

Healthcare, Financial Services, Technology, Retail & E-Commerce, Manufacturing, Education, Government & Public Sector

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Provider Snapshot

Core services: Security Operations Center as a Service (SOCaaS), Managed Detection & Response (MDR), SIEM Management +4 more
Platforms: Splunk, Microsoft Sentinel, CrowdStrike +2 more
Client focus: Mid-Market (201-1000), Enterprise (1000+)
Response SLA: 15 minutes
Website: proficio.com

Company Details

Headquarters: Carlsbad, CA
Founded: 2010
Employees: 200-500
SOCs: 3
Response SLA: 15 minutes

Pricing

Pricing Model: Subscription
Starting Price: Custom quote

About Proficio

Proficio pioneered the SOC-as-a-Service model and has been continuously recognized in Gartner's Market Guide for MDR since 2017. Their ProSOC platform combines 1,000+ analytic indicators, 150+ machine learning models, and automated response to deliver fast, accurate threat detection and containment. With SOC 2 Type II and ISO 27001 certifications, plus AWS Level 1 MSSP Competency (including Modern Compute and Identity Behavior Monitoring specializations), Proficio is trusted by hundreds of global organizations. Their Agentic AI SOC initiative positions them at the forefront of the next wave of autonomous security operations, blending AI automation with human analyst oversight for maximum efficacy and speed.

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Services Offered

Proficio offers 7 security services. Click any service to see other providers that offer it.

Security Operations Center as a Service (SOCaaS)Managed Detection & Response (MDR)SIEM Management Endpoint Detection & Response (EDR)Vulnerability Management Threat Intelligence Incident Response

Industries Served

Proficio has experience serving 7 industries, including the regulatory requirements and security challenges unique to each.

Healthcare Financial Services Technology Retail & E-Commerce Manufacturing Education Government & Public Sector

Supported Platforms

Proficio supports 5 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

Splunk Microsoft Sentinel CrowdStrike Falcon SentinelOne Palo Alto Cortex

Client Company Sizes

Proficio serves Mid-Market (201-1000), Enterprise (1000+) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

Mid-Market (201-1000)Enterprise (1000+)

Compliance Frameworks Supported

Proficio provides compliance support for 6 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

SOC 2HIPAAPCI DSSGDPRISO 27001NIST CSF

Certifications Held

Proficio holds 3 certifications. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

SOC 2 Type IIISO 27001AWS Level 1 MSSP Competency

What Should You Ask When Evaluating Proficio?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to Proficio and any other provider on your shortlist.

What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.