Proficio: Carlsbad MSSP
Provider Snapshot
- Core services
- Security Operations Center as a Service (SOCaaS), Managed Detection & Response (MDR), SIEM Management +4 more
- Platforms
- Splunk, Microsoft Sentinel, CrowdStrike +2 more
- Client focus
- Mid-Market (201-1000), Enterprise (1000+)
- Response SLA
- 15 minutes
- Website
- proficio.com
Proficio operates three security operations centers, in San Diego, Barcelona and Singapore, delivering Security Operations Center as a Service (SOCaaS), Managed Detection & Response (MDR), SIEM Management and Incident Response. Headquartered in Carlsbad, CA, it supports mid-market and enterprise Healthcare, Financial Services and Government & Public Sector organizations running Splunk, Microsoft Sentinel and CrowdStrike, all backed by a 15 minute response time commitment.
Company Details
- Headquarters
- Carlsbad, CA
- Founded
- 2010
- Employees
- 200-500
- SOCs
- 3
- Response SLA
- 15 minutes
Pricing
- Pricing Model
- Subscription
- Starting Price
- Custom quote
About Proficio
Proficio pioneered the SOC-as-a-Service model and has been continuously recognized in Gartner's Market Guide for MDR since 2017. Their ProSOC platform combines 1,000+ analytic indicators, 150+ machine learning models, and automated response to deliver fast, accurate threat detection and containment. With SOC 2 Type II and ISO 27001 certifications, plus AWS Level 1 MSSP Competency (including Modern Compute and Identity Behavior Monitoring specializations), Proficio is trusted by hundreds of global organizations. Their Agentic AI SOC initiative positions them at the forefront of the next wave of autonomous security operations, blending AI automation with human analyst oversight for maximum efficacy and speed.
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Get started on For ProvidersServices Offered
Proficio offers 7 security services. Click any service to see other providers that offer it.
Industries Served
Proficio has experience serving 7 industries, including the regulatory requirements and security challenges unique to each.
Supported Platforms
Proficio supports 5 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.
Client Company Sizes
Proficio serves Mid-Market (201-1000), Enterprise (1000+) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.
Compliance Frameworks Supported
Proficio provides compliance support for 6 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.
Certifications Held
Proficio holds 3 certifications. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.
Proficio Categories and Capabilities
These comparisons and profile attributes are based only on listed services, customer fit, technology support, and verified research data.
Listed in and relevant comparisons
Regions served
- Africa
- Asia Pacific
- Europe
- Global
- North America
- United Kingdom
Verified capabilities
- 24/7 Monitoring
- Managed Detection & Response
- Managed SIEM
- Managed EDR
- Managed XDR
- Threat Hunting
- Vulnerability Management
- Cloud Security
- Identity Security
- Network Security
- Endpoint Security
- Compliance Services
- SOC as a Service
- Log Management
Technology integrations
- Microsoft Sentinel
- Splunk Enterprise Security
- Microsoft Azure
- Abnormal Security
What Should You Ask When Evaluating Proficio?
Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to Proficio and any other provider on your shortlist.
- What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
- What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
- What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
- Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
- What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.
Coverage and Credentials
What security services does Proficio provide?
Proficio provides Security Operations Center as a Service (SOCaaS), Managed Detection & Response (MDR), SIEM Management, Endpoint Detection & Response (EDR), Vulnerability Management, Threat Intelligence, and Incident Response.
Which industries does Proficio serve?
Proficio serves Healthcare, Financial Services, Technology, Retail & E-Commerce, Manufacturing, Education, and Government & Public Sector.
What size organizations does Proficio support?
Proficio supports Mid-Market (201-1000) and Enterprise (1000+) organizations.
Which security platforms does Proficio work with?
Proficio works with Splunk, Microsoft Sentinel, CrowdStrike, SentinelOne, and Palo Alto Networks Cortex.
Where does Proficio operate security operations centers?
Proficio operates security operations centers in US (San Diego), Spain (Barcelona), and Singapore.
How many security operations centers does Proficio operate?
Proficio operates 3 security operations centers.
How quickly does Proficio respond to incidents?
Proficio states a response time SLA of 15 minutes.
Which compliance frameworks does Proficio support?
Proficio supports SOC 2, HIPAA, PCI DSS, GDPR, ISO 27001, and NIST CSF.
Which certifications does Proficio hold?
Proficio holds SOC 2 Type II, ISO 27001, and AWS Level 1 MSSP Competency.
Market Context
Selected insights from 404 MSSPs in our dataset
- Platform54% of MSSPs support Splunk
- Platform34% of MSSPs support Microsoft Sentinel
- Capability44% of MSSPs offer Threat Hunting
- Capability28% of MSSPs offer Managed XDR
- Industry54% of MSSPs serve Retail & E-Commerce organizations
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