ReliaQuest

Q: What industries does ReliaQuest serve?

Financial Services, Healthcare, Technology, Retail & E-Commerce, Manufacturing

Visit Website

Provider Snapshot

Core services: Managed Detection & Response (MDR), Security Operations Center as a Service (SOCaaS), SIEM Management +4 more
Platforms: CrowdStrike, SentinelOne, Microsoft Defender +3 more
Client focus: Mid-Market (201-1000), Enterprise (1000+)
Response SLA: Not disclosed
Website: reliaquest.com

Company Details

Headquarters: Tampa, FL
Founded: 2007
Employees: 1000+
Response SLA: Not disclosed

Pricing

Pricing Model: Custom
Starting Price: Custom quote

About ReliaQuest

ReliaQuest has grown from a security staffing and operations firm into one of the most well-funded security operations platforms in the industry, anchored by its GreyMatter platform. GreyMatter provides a unified security operations layer that integrates with existing security tools to deliver detection, investigation, and response across cloud, endpoint, and network environments. The company raised significant venture capital and has expanded rapidly, positioning itself as a force multiplier for enterprise security teams. ReliaQuest is particularly strong in large enterprise environments where organizations have complex, multi-vendor security stacks.

Manage or promote this profile

Suggest an update

Represent this provider? Claim and verify the profile, get Featured placement, or become a Top Provider.

Claim profile Get Featured Become a Top Provider

Suggest an update

Services Offered

ReliaQuest offers 7 security services. Click any service to see other providers that offer it.

Managed Detection & Response (MDR)Security Operations Center as a Service (SOCaaS)SIEM Management Endpoint Protection Cloud Security Threat Intelligence Incident Response

Industries Served

ReliaQuest has experience serving 5 industries, including the regulatory requirements and security challenges unique to each.

Financial Services Healthcare Technology Retail & E-Commerce Manufacturing

Supported Platforms

ReliaQuest supports 6 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

CrowdStrike Falcon SentinelOne Microsoft Defender Palo Alto Networks Splunk IBM QRadar

Client Company Sizes

ReliaQuest serves Mid-Market (201-1000), Enterprise (1000+) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

Mid-Market (201-1000)Enterprise (1000+)

Compliance Frameworks Supported

ReliaQuest provides compliance support for 4 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

SOC 2HIPAAPCI DSSGDPR

Certifications Held

ReliaQuest holds 1 certification. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

SOC 2 Type II

What Should You Ask When Evaluating ReliaQuest?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to ReliaQuest and any other provider on your shortlist.

What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.