Trellix

Q: What industries does Trellix serve?

Financial Services, Healthcare, Government & Public Sector, Manufacturing, Energy & Utilities, Defense & Aerospace

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Provider Snapshot

Core services: Managed Detection & Response (MDR), Endpoint Protection, Cloud Security +4 more
Platforms: CrowdStrike, Microsoft Defender, Palo Alto Networks +1 more
Client focus: Mid-Market (201-1000), Enterprise (1000+)
Response SLA: Not disclosed
Website: trellix.com

Company Details

Headquarters: Milpitas, CA
Founded: 2022
Employees: 1000+
Response SLA: Not disclosed

Pricing

Pricing Model: Custom
Starting Price: Custom quote

About Trellix

Trellix was formed in 2022 from the merger of McAfee Enterprise and FireEye Products under Symphony Technology Group. The company offers a broad XDR platform and managed security services that draw on decades of threat intelligence and endpoint protection expertise from both legacy organizations. Trellix MDR provides 24/7 monitoring, investigation, and response powered by its own XDR platform and threat intelligence feeds. The company serves large enterprises and government agencies globally, with particular strength in regulated industries.

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Services Offered

Trellix offers 7 security services. Click any service to see other providers that offer it.

Managed Detection & Response (MDR)Endpoint Protection Cloud Security Threat Intelligence Incident Response Email Security Network Security Monitoring

Industries Served

Trellix has experience serving 6 industries, including the regulatory requirements and security challenges unique to each.

Financial Services Healthcare Government & Public Sector Manufacturing Energy & Utilities Defense & Aerospace

Supported Platforms

Trellix supports 4 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

CrowdStrike Falcon Microsoft Defender Palo Alto Networks Splunk

Client Company Sizes

Trellix serves Mid-Market (201-1000), Enterprise (1000+) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

Mid-Market (201-1000)Enterprise (1000+)

Compliance Frameworks Supported

Trellix provides compliance support for 5 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

SOC 2HIPAAPCI DSSGDPRCMMC

Certifications Held

Trellix holds 1 certification. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

SOC 2 Type II

What Should You Ask When Evaluating Trellix?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to Trellix and any other provider on your shortlist.

What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.