Trend Micro

Q: What industries does Trend Micro serve?

Healthcare, Manufacturing, Government & Public Sector, Financial Services, Technology, Education

4.3(123 public reviews)

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Provider Snapshot

Core services: Managed Detection & Response (MDR), Endpoint Protection, Cloud Security +4 more
Platforms: Microsoft Sentinel, Google Chronicle
Client focus: SMB (51-200), Mid-Market (201-1000), Enterprise (1000+)
Response SLA: Not disclosed
Website: trendmicro.com

Company Details

Headquarters: Tokyo, Japan
Founded: 1988
Employees: 1000+
Response SLA: Not disclosed

Pricing

Pricing Model: Per endpoint
Starting Price: Custom quote

About Trend Micro

Trend Micro is a global cybersecurity leader founded in 1988, with a long history of endpoint, server, and cloud workload protection. Their Trend Micro Managed XDR extends the Vision One platform with 24/7 expert monitoring, investigation, and guided response from their own SOC analysts. The company serves enterprises across all major verticals globally, with strong positioning in manufacturing, healthcare, and government. Trend Micro's Zero Day Initiative, one of the largest vendor-agnostic vulnerability disclosure programs globally, feeds proprietary threat intelligence into their managed services.

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Services Offered

Trend Micro offers 7 security services. Click any service to see other providers that offer it.

Managed Detection & Response (MDR)Endpoint Protection Cloud Security Email Security Vulnerability Management Threat Intelligence Network Security Monitoring

Industries Served

Trend Micro has experience serving 6 industries, including the regulatory requirements and security challenges unique to each.

Healthcare Manufacturing Government & Public Sector Financial Services Technology Education

Supported Platforms

Trend Micro supports 2 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

Microsoft Sentinel Google Security Operations

Client Company Sizes

Trend Micro serves SMB (51-200), Mid-Market (201-1000), Enterprise (1000+) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

SMB (51-200)Mid-Market (201-1000)Enterprise (1000+)

Compliance Frameworks Supported

Trend Micro provides compliance support for 5 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

SOC 2HIPAAPCI DSSGDPRISO 27001

Certifications Held

Trend Micro holds 2 certifications. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

SOC 2 Type IIISO 27001

What Should You Ask When Evaluating Trend Micro?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to Trend Micro and any other provider on your shortlist.

What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.