Trend Micro: Tokyo, Japan MSSP
Review scores by source
- Trustpilot4.7 on a 1 to 5 scaleBased on 123 public reviews
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Provider Snapshot
- Core services
- Managed Detection & Response (MDR), Endpoint Protection, Cloud Security +4 more
- Platforms
- Microsoft Sentinel, Google Chronicle
- Client focus
- SMB (51-200), Mid-Market (201-1000), Enterprise (1000+)
- Response SLA
- Not disclosed
- Website
- trendmicro.com
Trend Micro, headquartered in Tokyo, Japan, delivers Managed Detection & Response (MDR) alongside Endpoint Protection, Cloud Security, Email Security, Vulnerability Management, Threat Intelligence and Network Security Monitoring. Its buyers range from small and mid-market teams to enterprises, with industries including Healthcare, Manufacturing, Government & Public Sector, Financial Services, Technology and Education. Detection work runs on Microsoft Sentinel and Google Chronicle, backed by SOC 2 Type II and ISO 27001.
Company Details
- Headquarters
- Tokyo, Japan
- Founded
- 1988
- Employees
- 1000+
- Response SLA
- Not disclosed
Pricing
- Pricing Model
- Per endpoint
- Starting Price
- Custom quote
About Trend Micro
Trend Micro is a global cybersecurity leader founded in 1988, with a long history of endpoint, server, and cloud workload protection. Their Trend Micro Managed XDR extends the Vision One platform with 24/7 expert monitoring, investigation, and guided response from their own SOC analysts. The company serves enterprises across all major verticals globally, with strong positioning in manufacturing, healthcare, and government. Trend Micro's Zero Day Initiative, one of the largest vendor-agnostic vulnerability disclosure programs globally, feeds proprietary threat intelligence into their managed services.
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Get started on For ProvidersServices Offered
Trend Micro offers 7 security services. Click any service to see other providers that offer it.
Industries Served
Trend Micro has experience serving 6 industries, including the regulatory requirements and security challenges unique to each.
Supported Platforms
Trend Micro supports 2 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.
Client Company Sizes
Trend Micro serves SMB (51-200), Mid-Market (201-1000), Enterprise (1000+) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.
Compliance Frameworks Supported
Trend Micro provides compliance support for 5 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.
Certifications Held
Trend Micro holds 2 certifications. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.
Trend Micro Categories and Capabilities
These comparisons and profile attributes are based only on listed services, customer fit, technology support, and verified research data.
Listed in and relevant comparisons
Regions served
- Global
- North America
Verified capabilities
- 24/7 Monitoring
- Managed Detection & Response
- Managed SIEM
- Managed EDR
- Managed XDR
- Threat Hunting
- Incident Response Retainer
- Vulnerability Management
- Cloud Security
- Identity Security
- Email Security
- Network Security
- Endpoint Security
- Compliance Services
- SOC as a Service
- DFIR Services
- Red Team Services
Technology integrations
- CrowdStrike Falcon
- SentinelOne Singularity
- Trend Micro Vision One
- Trend Micro Vision One XDR
- AWS
- Palo Alto Networks
What Should You Ask When Evaluating Trend Micro?
Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to Trend Micro and any other provider on your shortlist.
- What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
- What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
- What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
- Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
- What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.
Coverage and Credentials
What security services does Trend Micro provide?
Trend Micro provides Managed Detection & Response (MDR), Endpoint Protection, Cloud Security, Email Security, Vulnerability Management, Threat Intelligence, and Network Security Monitoring.
Which industries does Trend Micro serve?
Trend Micro serves Healthcare, Manufacturing, Government & Public Sector, Financial Services, Technology, and Education.
What size organizations does Trend Micro support?
Trend Micro supports SMB (51-200), Mid-Market (201-1000), and Enterprise (1000+) organizations.
Which security platforms does Trend Micro work with?
Trend Micro works with Microsoft Sentinel and Google Chronicle.
Where does Trend Micro operate security operations centers?
Trend Micro operates security operations centers in Not disclosed.
How quickly does Trend Micro respond to incidents?
Trend Micro states a response time SLA of Not disclosed.
Which compliance frameworks does Trend Micro support?
Trend Micro supports SOC 2, HIPAA, PCI DSS, GDPR, and ISO 27001.
Which certifications does Trend Micro hold?
Trend Micro holds SOC 2 Type II and ISO 27001.
Market Context
Selected insights from 404 MSSPs in our dataset
- Platform34% of MSSPs support Microsoft Sentinel
- Platform54% of MSSPs support CrowdStrike Falcon
- Capability44% of MSSPs offer Threat Hunting
- Capability28% of MSSPs offer Managed XDR
- Industry57% of MSSPs serve Government & Public Sector organizations
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Market Intelligence
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