TruAdvantage Solutions

Q: What industries does TruAdvantage Solutions serve?

Healthcare, Nonprofit, Technology, Financial Services

Visit Website

Provider Snapshot

Core services: Managed Detection & Response (MDR), Endpoint Protection, Cloud Security +2 more
Client focus: SMB (51-200), Mid-Market (201-1000)
Response SLA: Not disclosed
Website: truadvantage.com

Company Details

Headquarters: San Jose, CA
Founded: 2001
Employees: 51-200
Response SLA: Not disclosed

Pricing

Pricing Model: Custom
Starting Price: Custom quote

About TruAdvantage Solutions

TruAdvantage has established itself as one of the Bay Area's top-ranked managed IT and cybersecurity providers, earning recognition on the MSSP Alert Top 250 list for three consecutive years and CRN's MSP 500 Pioneer 250 list. Their managed cybersecurity services include AI-based protection against ransomware and advanced threats, complemented by their PROS service model — Proactive, Reactive, Ownership, and Strategy. They deliver white-glove IT support with 24/7 live monitoring and maintain a 97% client retention rate since 2012. Based in San Jose, they specialize in serving small and mid-sized businesses, nonprofits, and healthcare organizations across San Francisco, San Jose, and the greater Bay Area.

Manage or promote this profile

Suggest an update

Represent this provider? Claim and verify the profile, get Featured placement, or become a Top Provider.

Claim profile Get Featured Become a Top Provider

Suggest an update

Services Offered

TruAdvantage Solutions offers 5 security services. Click any service to see other providers that offer it.

Managed Detection & Response (MDR)Endpoint Protection Cloud Security Network Security Monitoring Security Awareness Training

Industries Served

TruAdvantage Solutions has experience serving 4 industries, including the regulatory requirements and security challenges unique to each.

Healthcare Nonprofit Technology Financial Services

Client Company Sizes

TruAdvantage Solutions serves SMB (51-200), Mid-Market (201-1000) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

SMB (51-200)Mid-Market (201-1000)

What Should You Ask When Evaluating TruAdvantage Solutions?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to TruAdvantage Solutions and any other provider on your shortlist.

What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.