CrowdStrike

Q: What industries does CrowdStrike serve?

Healthcare, Financial Services, Retail & E-Commerce, Manufacturing, Government & Public Sector, Technology, Energy & Utilities, Defense & Aerospace, Education

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3.6(473 public reviews)

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Provider Snapshot

Core services: Managed Detection & Response (MDR), Endpoint Protection, Cloud Security +4 more
Platforms: CrowdStrike, Microsoft Sentinel
Client focus: SMB (51-200), Mid-Market (201-1000), Enterprise (1000+)
Response SLA: 15 minutes
Website: crowdstrike.com

Company Details

Headquarters: Austin, TX
Founded: 2011
Employees: 1000+
SOCs: 3
Response SLA: 15 minutes

Pricing

Pricing Model: Per endpoint
Starting Price: Custom quote

About CrowdStrike

CrowdStrike provides managed security services through its Falcon Complete offering, eliminating the gap between deploying CrowdStrike technology and operationalizing it effectively. A team of CrowdStrike experts manages, monitors, and responds to threats on behalf of customers. Because the service runs natively on the Falcon platform, response times and detection accuracy benefit from tight integration that third-party MSSPs cannot easily replicate. CrowdStrike is ideal for organizations that want best-in-class endpoint protection without the overhead of building an internal team to operate it.

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Services Offered

CrowdStrike offers 7 security services. Click any service to see other providers that offer it.

Managed Detection & Response (MDR)Endpoint Protection Cloud Security Incident Response Threat Intelligence Vulnerability Management Identity & Access Management (IAM)

Industries Served

CrowdStrike has experience serving 9 industries, including the regulatory requirements and security challenges unique to each.

Healthcare Financial Services Retail & E-Commerce Manufacturing Government & Public Sector Technology Energy & Utilities Defense & Aerospace Education

Supported Platforms

CrowdStrike supports 2 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

CrowdStrike Falcon Microsoft Sentinel

Client Company Sizes

CrowdStrike serves SMB (51-200), Mid-Market (201-1000), Enterprise (1000+) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

SMB (51-200)Mid-Market (201-1000)Enterprise (1000+)

Compliance Frameworks Supported

CrowdStrike provides compliance support for 6 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

SOC 2HIPAAPCI DSSGDPRISO 27001CMMC

Certifications Held

CrowdStrike holds 2 certifications. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

SOC 2 Type IIISO 27001

What Should You Ask When Evaluating CrowdStrike?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to CrowdStrike and any other provider on your shortlist.

What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.