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CyberMaxx

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Provider Snapshot

Core services
Managed Detection & Response (MDR), SIEM Management, Vulnerability Management +4 more
Platforms
CrowdStrike, SentinelOne, Microsoft Defender +2 more
Client focus
SMB (51-200), Mid-Market (201-1000)
Response SLA
30 minutes
Website
cybermaxx.com

Company Details

Headquarters
Nashville, TN
Founded
2002
Employees
51-200
SOCs
1
Response SLA
30 minutes

Pricing

Pricing Model
Custom
Starting Price
Custom quote

About CyberMaxx

CyberMaxx offers managed detection and response services tailored to the needs of mid-market organizations that face enterprise-level threats without enterprise-level security budgets. Their MAXX MDR platform combines technology with experienced analysts to provide continuous monitoring and rapid response. CyberMaxx has built particular depth in healthcare and financial services, where regulatory compliance requirements create specific security monitoring and reporting needs that their team handles as part of the managed service.

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Services Offered

CyberMaxx offers 7 security services. Click any service to see other providers that offer it.

Industries Served

CyberMaxx has experience serving 5 industries, including the regulatory requirements and security challenges unique to each.

Supported Platforms

CyberMaxx supports 5 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

Client Company Sizes

CyberMaxx serves SMB (51-200), Mid-Market (201-1000) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

Compliance Frameworks Supported

CyberMaxx provides compliance support for 3 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

SOC 2HIPAAPCI DSS

Certifications Held

CyberMaxx holds 1 certification. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

SOC 2 Type II

What Should You Ask When Evaluating CyberMaxx?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to CyberMaxx and any other provider on your shortlist.

  • What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
  • What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
  • What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
  • Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
  • What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.

Market Context

Selected insights from 401 MSSPs in our dataset