Darktrace

Q: What industries does Darktrace serve?

Financial Services, Healthcare, Manufacturing, Energy & Utilities, Technology, Legal

3.7(129 public reviews)

Visit Website

Provider Snapshot

Core services: Managed Detection & Response (MDR), Network Security Monitoring, Cloud Security +3 more
Platforms: Microsoft Defender, Microsoft Sentinel
Client focus: SMB (51-200), Mid-Market (201-1000), Enterprise (1000+)
Response SLA: Not disclosed
Website: darktrace.com

Company Details

Headquarters: Cambridge, UK
Founded: 2013
Employees: 1000+
Response SLA: Not disclosed

Pricing

Pricing Model: Custom
Starting Price: Custom quote

About Darktrace

Darktrace is a Cambridge, UK-based cybersecurity company founded in 2013 by mathematicians and intelligence experts from the University of Cambridge and UK government agencies. The company pioneered the application of unsupervised machine learning to cybersecurity, creating AI models that learn the normal behavior patterns of every device, user, and network in an organization to detect anomalies. Their Managed Threat Detection service extends this AI-driven approach with human analyst expertise, providing customers who want expert oversight of Darktrace's autonomous detection and response capabilities. Darktrace serves organizations across all sizes and verticals globally.

Manage or promote this profile

Suggest an update

Represent this provider? Claim and verify the profile, get Featured placement, or become a Top Provider.

Claim profile Get Featured Become a Top Provider

Suggest an update

Services Offered

Darktrace offers 6 security services. Click any service to see other providers that offer it.

Managed Detection & Response (MDR)Network Security Monitoring Cloud Security Email Security Endpoint Protection Threat Intelligence

Industries Served

Darktrace has experience serving 6 industries, including the regulatory requirements and security challenges unique to each.

Financial Services Healthcare Manufacturing Energy & Utilities Technology Legal

Supported Platforms

Darktrace supports 2 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

Microsoft Defender Microsoft Sentinel

Client Company Sizes

Darktrace serves SMB (51-200), Mid-Market (201-1000), Enterprise (1000+) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

SMB (51-200)Mid-Market (201-1000)Enterprise (1000+)

Compliance Frameworks Supported

Darktrace provides compliance support for 4 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

SOC 2GDPRISO 27001HIPAA

What Should You Ask When Evaluating Darktrace?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to Darktrace and any other provider on your shortlist.

What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.