Proximus

Q: What industries does Proximus serve?

Government & Public Sector, Financial Services, Healthcare, Manufacturing

4.3(2,998 public reviews)

Visit Website

Provider Snapshot

Core services: Security Operations Center as a Service (SOCaaS), Managed Detection & Response (MDR), Firewall Management +2 more
Platforms: Fortinet, Palo Alto Networks, Microsoft Defender
Client focus: Mid-Market (201-1000), Enterprise (1000+)
Response SLA: Not disclosed
Website: proximus.be

Company Details

Headquarters: Brussels, Belgium
Founded: 1994
Employees: 1000+
Response SLA: Not disclosed

Pricing

Pricing Model: Custom
Starting Price: Custom quote

About Proximus

Proximus is Belgium's largest telecommunications company and a significant managed security services provider in the Belgian and European market. Their cybersecurity practice, enhanced through their Telindus subsidiary, delivers managed SOC services, managed firewall, managed detection and response, and security consulting. Proximus operates SOC facilities in Belgium and provides managed security services integrated with their network connectivity offerings. The company serves Belgian government, financial services, and enterprise clients, with strong local market knowledge and data sovereignty capabilities.

Manage or promote this profile

Suggest an update

Represent this provider? Claim and verify the profile, get Featured placement, or become a Top Provider.

Claim profile Get Featured Become a Top Provider

Suggest an update

Services Offered

Proximus offers 5 security services. Click any service to see other providers that offer it.

Security Operations Center as a Service (SOCaaS)Managed Detection & Response (MDR)Firewall Management Network Security Monitoring Cloud Security

Industries Served

Proximus has experience serving 4 industries, including the regulatory requirements and security challenges unique to each.

Government & Public Sector Financial Services Healthcare Manufacturing

Supported Platforms

Proximus supports 3 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

Fortinet Palo Alto Networks Microsoft Defender

Client Company Sizes

Proximus serves Mid-Market (201-1000), Enterprise (1000+) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

Mid-Market (201-1000)Enterprise (1000+)

Compliance Frameworks Supported

Proximus provides compliance support for 3 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

ISO 27001GDPRSOC 2

Certifications Held

Proximus holds 1 certification. Each certification means the provider passed an independent audit of their security practices, operations, or technical skills.

ISO 27001

What Should You Ask When Evaluating Proximus?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to Proximus and any other provider on your shortlist.

What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.