Thrive: MSSP Provider Profile

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Review scores by source

  • TrustRadius6.1 on a 1 to 10 scaleBased on 13 public reviews

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Provider Snapshot

Core services
Security Operations Center as a Service (SOCaaS), Endpoint Protection, Vulnerability Management +2 more
Platforms
Microsoft Defender, Fortinet, SentinelOne
Client focus
SMB (51-200), Mid-Market (201-1000)
Response SLA
Not disclosed
Website
thrivenextgen.com

Thrive, headquartered in Foxborough, MA, delivers Security Operations Center as a Service (SOCaaS) alongside Endpoint Protection, Vulnerability Management, Cloud Security and Security Awareness Training. Its buyers are SMB (51-200) and Mid-Market (201-1000) organizations in Healthcare, Financial Services, Legal and Manufacturing, and its team of 200-500 runs Microsoft Defender, Fortinet and SentinelOne while supporting SOC 2, HIPAA and PCI DSS compliance requirements.

Company Details

Headquarters
Foxborough, MA
Founded
2001
Employees
200-500
0
Response SLA
Not disclosed

Pricing

Pricing Model
Subscription
Starting Price
Custom quote

About Thrive

Thrive is a Foxborough, Massachusetts-based managed services provider that combines IT infrastructure management with cybersecurity operations. Their security practice includes managed SOC services, endpoint detection and response, vulnerability management, and security awareness training. Thrive has grown through acquisitions to build a comprehensive managed services portfolio that serves mid-market organizations needing both IT and security operations from a single provider. The company's SOC provides 24/7 monitoring and incident response, with particular strength in regulated industries.

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Services Offered

Thrive offers 5 security services. Click any service to see other providers that offer it.

Industries Served

Thrive has experience serving 4 industries, including the regulatory requirements and security challenges unique to each.

Supported Platforms

Thrive supports 3 security platforms. MSSPs with hands-on experience in your tools can onboard faster and tune detections more accurately.

Client Company Sizes

Thrive serves SMB (51-200), Mid-Market (201-1000) organizations. Providers focused on your company size tend to offer pricing and service levels that match your budget and team capacity.

Compliance Frameworks Supported

Thrive provides compliance support for 3 frameworks. Compliance support typically includes control mapping, evidence collection, audit preparation, and ongoing monitoring to keep you audit-ready year-round.

SOC 2HIPAAPCI DSS

Thrive Categories and Capabilities

These comparisons and profile attributes are based only on listed services, customer fit, technology support, and verified research data.

Regions served

  • Europe
  • Global
  • North America
  • United Kingdom

Verified capabilities

  • 24/7 Monitoring
  • Managed Detection & Response
  • Managed EDR
  • Incident Response Retainer
  • Vulnerability Management
  • Cloud Security
  • Email Security
  • Network Security
  • Endpoint Security
  • Compliance Services
  • Managed Firewall
  • SOC as a Service
  • DFIR Services
  • Red Team Services

Technology integrations

  • Microsoft Defender for Endpoint
  • SentinelOne Singularity
  • Microsoft Sentinel
  • Microsoft Azure
  • Microsoft Entra ID
  • Fortinet FortiGate
  • Microsoft Defender for Office 365

What Should You Ask When Evaluating Thrive?

Before engaging any MSSP, use these questions to assess whether the provider is the right fit for your organization. These apply to Thrive and any other provider on your shortlist.

  • What is included in the base service vs. what costs extra? Clarify whether incident response, compliance reporting, and additional log source onboarding are included or billed separately.
  • What response actions does the provider take directly? Some MSSPs only send alerts for your team to act on. Others take containment actions like host isolation or account lockout on your behalf.
  • What does the onboarding process look like? Ask about typical onboarding timelines, how much work your team needs to put in, and when full monitoring coverage goes live.
  • Can you provide references from similar organizations? Ask for references from companies in your industry and size segment. The experience of similar organizations is the best predictor of how the MSSP will perform for you.
  • What happens if we need to switch providers? Understand data portability, contract termination terms, and transition support. A transparent exit process is a sign of a provider that prioritizes long-term trust over lock-in.

Market Context

Selected insights from 404 MSSPs in our dataset

  • Platform48% of MSSPs support Fortinet
  • Platform36% of MSSPs support SentinelOne
  • Industry54% of MSSPs serve Legal organizations
  • Industry54% of MSSPs serve Education organizations
  • Compliance58% of MSSPs support HIPAA compliance